搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

my Thunderbird does not keep the messages in the Inbox; just shows those messages that are still live in the Outlook server

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Tonnes

more options

on my new laptop, the messages do not stay in Inbox after they are deleted from the main server - which is a Outlook server. So Inbox only shows those that are still in the server. The server is imap-mail.outlook.com. The OS is Win 10

On my "old" PC, Win 7, it works alright, but the server is pop-netcabo.pt, that is a local server, I guess. Anyway, on Win 10, I cannot use this server anymore...

I am doing something wrong, and probably it has to do with "pop" vs. "imap", but I am not at ease with this stuff.

Thanks for any help

on my new laptop, the messages do not stay in Inbox after they are deleted from the main server - which is a Outlook server. So Inbox only shows those that are still in the server. The server is imap-mail.outlook.com. The OS is Win 10 On my "old" PC, Win 7, it works alright, but the server is pop-netcabo.pt, that is a local server, I guess. Anyway, on Win 10, I cannot use this server anymore... I am doing something wrong, and probably it has to do with "pop" vs. "imap", but I am not at ease with this stuff. Thanks for any help

所有回复 (1)

more options

With POP, an email client usually downloads new messages from the server (pop.netcabo.com in this case) and then deletes it from there after retrieval, unless it is set to leave them there.

With IMAP, an email client "synchronizes" with messages on the server, so anything you remove on the server by using e.g. webmail (or any other client) will be removed from the client after syncing, as well as the other way around. Knowing that, what you see is default behavior.

If you rather want to restore the old behavior on the Win 10 system, you could set up the account again using POP, since there is no way to convert the current one from IMAP to POP in Thunderbird. You could remove the IMAP account in Thunderbird first, or leave it until the POP account works and then remove it. Basic instructions can be found in the FAQ Changing IMAP to POP article.

Does this help?