firefox crashing nearly once everyday on lenovo t540p with win 7 or win 10 did clean install of os and still happening!
https://crash-stats.mozilla.com/report/index/691e535c-261f-4b63-85fe-5abc62161124
report id: bp-691e535c-261f-4b63-85fe-5abc62161124
Happened on win 10 x64 pro and then i did a clean install of os to win 7 x64 pro and its still happening? What's happening,
I've had this computer for about 3-4 years never had this problem of firefox crashing and closing. I've done some research, maybe it has something to do with lenovo thinkpad power manager? Also when firefox crashes, it says plugin container exe problem? Need to solve this asap, let me know if i need to add additional info?
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The crash report shows;
Product Firefox Release Channel release Version 50.0 Build ID 20161104212021 OS Windows 7 OS Version 6.1.7601 Service Pack 1
Not Windows 10
Signature: nsXPCWrappedJS::nsXPCWrappedJS
Kernel32.dll = Microsoft
KERNELBASE.dll = Microsoft
ntdll.dll = Microsoft
IPSEng32.dll = Symantec Intrusion Detection
This is for Sumo's Related Bugs 1295033 NEW --- Crash in nsXPCWrappedJS::nsXPCWrappedJS
That bug was first reported 2016-08-14 and is still being worked on.
yes its happening on windows 7 and 10. What is it related to?
hi Usulyre, this kind of crash is highly correlated to the presence of adblock plus - please try removing it and using an addon with the same purpose like https://addons.mozilla.org/firefox/addon/ublock-origin/ instead...
Hi philipp,
I will try to remove it and see if that helps, if anyone else sees anything from the report please let me know too thanks.
hi removed it and didn't help.
report id: bp-d47b5eab-4c9b-4560-8bab-41b552161205
https://crash-stats.mozilla.com/report/index/d47b5eab-4c9b-4560-8bab-41b552161205
You only have to post the crash report numbers once. As you can see in your last post, the BP is converted to a clickable link.
Signature: js::RemapWrapper
Kernel32.dll = Microsoft
ntdll.dll = Microsoft
igdumdim32.dll = Intel Graphics Accelerator Drivers for Windows Vista(R)
ieframe.dll = Windows Internet Explorer
IPSEng32.dll = Symantec Intrusion Detection
This is for Sumo's Related Bugs 856670 REOPENED --- OOM crash in [@ js::RemapWrapper]
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration