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I am unable to sign in with the user name of my email and the password I set up. I keep getting a message saying this is not correct. Please respond

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  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 John99

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I am new to Firefox and I am having problems signing in. I have just changed my user name from my email address to stevielynn21 only. The password I created has not changed and should be correct. Please help me be able to sign in to my account.

Thank you

Stephanie L Simpson or Stevie

I am new to Firefox and I am having problems signing in. I have just changed my user name from my email address to stevielynn21 only. The password I created has not changed and should be correct. Please help me be able to sign in to my account. Thank you Stephanie L Simpson or Stevie

被采纳的解决方案

Or are you asking about this forum or the Firefox account or something totally different.

The fact that you are posting here does indicate you suceeded in signing in. On this site your username and display name are both stevielynn21. We can not see your password - that would not be secure, - or the email address you used to register.

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stevielynn21 said

I am new to Firefox and I am having problems signing in. I have just changed my user name from my email address to stevielynn21 only. The password I created has not changed and should be correct. Please help me be able to sign in to my account. Thank you Stephanie L Simpson or Stevie

Hi Stephanie (or Stevie),
This must be really frustrating for you.
When you say:   'The password I created has not changed and should be correct'   --   are you talking about the password you use for your email account   ?
In that case:   use a completely different password   (just make one up).
For your email account you have username 'A' and password 'B' ;
For your other account you have username 'X' and password 'Y'.
Does this help   ?

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选择的解决方案

Or are you asking about this forum or the Firefox account or something totally different.

The fact that you are posting here does indicate you suceeded in signing in. On this site your username and display name are both stevielynn21. We can not see your password - that would not be secure, - or the email address you used to register.