crash firefox
Hello , i have problem with use firefox v40.0.3 on win 2003 it crash several time , i deleted complte and install again but i still have paroblem crash details uploaded on http://textuploader.com see this http://txt.do/5veem
what is the problem ? please Help me
被采纳的解决方案
Hello,
We're sorry to hear that Firefox is crashing. You have provided some crash information, but in order to assist you better, please follow the steps below to provide us the crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
定位到答案原位置 👍 0所有回复 (5)
选择的解决方案
Hello,
We're sorry to hear that Firefox is crashing. You have provided some crash information, but in order to assist you better, please follow the steps below to provide us the crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
The crash report is several pages of data. We need the report numbers to see the whole report.
Please post any reports for the last few days
Product Firefox Version 40.0.3 Build ID 20150826023504 Release Channel release
bp-64b58460-f3f1-40c2-a219-da9692160311
Signature: EMPTY: no crashing thread identified
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 45.*
A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.