搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not updating to 39.0.3 on one of 3 PC's

  • 8 个回答
  • 4 人有此问题
  • 8 次查看
  • 最后回复者为 Kayvim

more options

I have 3 PC's - 2 running W10 and one W7 - all use Firefox as their default browser. I am finding that Firefox updates on 2 of these but not on one W10 PC. When trying to update on this PC i get the message "Firefox is up to date". It is running Firefox 39.0 while the other 2 updated quickly to 39.0.3. I checked all the Firefox settings and they are the same on both the W10 PC's. Very confounding why one updates and the other one does not. Please help!

I have 3 PC's - 2 running W10 and one W7 - all use Firefox as their default browser. I am finding that Firefox updates on 2 of these but not on one W10 PC. When trying to update on this PC i get the message "Firefox is up to date". It is running Firefox 39.0 while the other 2 updated quickly to 39.0.3. I checked all the Firefox settings and they are the same on both the W10 PC's. Very confounding why one updates and the other one does not. Please help!

所有回复 (8)

more options

It is possible that not all users get an update offered at the same time ti avoid servers getting overloaded. If it doesn't happen during the next day(s) then you can download and install the full Firefox version.

You can find the full version of the current current Firefox en-US release (39.0.3) here:

Go up one level if you need another locale.

more options

Thanks for the link, i will use it - but still does not answr my question. Even after several days of new version release and install on other 2 PC's it does not show on one PC. What can be causing this?

more options

Firefox 39.0.3 has been released yesterday (August 6)

Version 39.0.3, first offered to Release channel users on August 6, 2015
more options

Thanks, i was able to install the latest version using the link. But my question still is - why does one PC update automatically whereas the other one does not? Both running W10 and with same settings. Any thoughts?

more options

The update server may be throttled and it won't respond to every 'ping' looking for the update to keep the server from being overloaded. Firefox contacts the update server once a day; if it doesn't get the update today it will try again tomorrow.

User can check manually via Help > About Firefox - that's usually works every time to get the update.

more options

I understand the hrottling issue - have been trying for 3 days now! Also i try thru Help>About Firefox - says Firefox is upto date even though i know it is not since the other 2 PC's updated to 39.0.3 whereas the problem one is still at 39.0.

more options

Why did you think that you had to update Firefox three days ago when the official release was only yesterday?

more options

Sorry, it was only yesterday - my apologies.