搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

How do I resolve "Error code: ssl_error_renegotiation_not_allowed"

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 brian_smith

more options

I am trying to access an internal website that I can access using two other other popular non-FF browsers without issue. How do I resolve "Error code: ssl_error_renegotiation_not_allowed"?

I am trying to access an internal website that I can access using two other other popular non-FF browsers without issue. How do I resolve "Error code: ssl_error_renegotiation_not_allowed"?

所有回复 (3)

more options

I think that indicates that the server does not support the renegotiation extension.

Firefox 38 removed a temporary preference that could override the built-in behavior of requiring "safe" negotiation. Do you have this preference in your about:config set to true? If so, it is now being ignored as a result of this change:

security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref

Someone encountered this problem and filed a bug for a different server: 1166348 – cannot login to https://sede.educacion.gob.es, a site requiring unsafe renegotiation, with a SSL certificate in Firefox 38. I think the response will be to try to get the site to update its server.

For an internal site, you may want to raise this issue with your IT and refer them to:

If the issue is not on the server itself, possibly it is a proxy.

more options

The website may try to fallback to a lower TLS version in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain (TEXT) to the value of this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). There should only be domains separated by a comma in the Value column (example.com,www.example.com).

If this helps then you can contact this website and ask them to look into this and update their security.


more options

I tried adding the IP addresses of the hosts I need to access (192.168.blah.blah) to security.tls.insecure_fallback_hosts but no joy. I there anything else I need to do?.