Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

account vanishing from left side of screen

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 joebarbish

joebarbish
joebarbish
more options

I had 3 email accounts defined. They showed up with there folders on the left side of the screen. I then tried to add a fourth account the 3rd account vanished is if it was removed and the new fourth account does not show on the left side at all. All most like it don't exist. But when I use the menu option [file-get new messages for] the pop up window shows the 4th account is there. Or I can click on one of the account names on the left side then [view setting for this account] and in the window on the left I see the 4th account. I the screen shot talking about the bob account.

How do I get the main screen to show al accounts in the left side window?

I had 3 email accounts defined. They showed up with there folders on the left side of the screen. I then tried to add a fourth account the 3rd account vanished is if it was removed and the new fourth account does not show on the left side at all. All most like it don't exist. But when I use the menu option [file-get new messages for] the pop up window shows the 4th account is there. Or I can click on one of the account names on the left side then [view setting for this account] and in the window on the left I see the 4th account. I the screen shot talking about the bob account. How do I get the main screen to show al accounts in the left side window?
已附加屏幕截图

被采纳的解决方案

I already had xp configured to show hidden system files and folders. My xp Thunderbird doesn't have [help > Troubleshooting] option. Each account local Directory has been changed to C:\Documents and Settings\King\My Documents\Thunderbird_Mail\jail1-119.web-hosting.com This way I can backup the mail directories for each account. Also for backup purposes I also copied C:\Documents and Settings\King\Application Data\Thunderbird\Profiles\e5hjmse7.default directory tree to My Documents. To correct the problem I just copied the backed up 5hjmse7.default directory tree to it original path location and everything was back to normal. Thunderbird needs a bkup option that saves those hidden config and email directories to my documents.

定位到答案原位置 👍 0

所有回复 (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try this: make hidden files and folders visible

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders"

In Thunderbird

  • Help > TRoubleshooting Information
  • click on 'Show folder' button
  • a new window opens showing Profile folder name
  • Close thunderbird now - this is important
  • scroll down, locate and delete this file: foldertree.json

Restart Thunderbird

Report back on results.

joebarbish
joebarbish 提问者
more options

选择的解决方案

I already had xp configured to show hidden system files and folders. My xp Thunderbird doesn't have [help > Troubleshooting] option. Each account local Directory has been changed to C:\Documents and Settings\King\My Documents\Thunderbird_Mail\jail1-119.web-hosting.com This way I can backup the mail directories for each account. Also for backup purposes I also copied C:\Documents and Settings\King\Application Data\Thunderbird\Profiles\e5hjmse7.default directory tree to My Documents. To correct the problem I just copied the backed up 5hjmse7.default directory tree to it original path location and everything was back to normal. Thunderbird needs a bkup option that saves those hidden config and email directories to my documents.