Question

I just bought a new hp envy 15t laptop and my hp simplepass doesnt work on mozilla. the plugin isnt even available. help anyone

9 年前

3/12/15, 9:35 AM

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

Answer 1 · 2015-03-12 09:35:42

3/19/15, 8:05 AM

Hi prexzone,

Does it work in other web browsers? (IE, Chrome)

If you click on the menu button -> Add-ons and then click on the Plugins tab, do you see it listed?

Thanks, Curtis