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SIM connection often lost ZTE Open C

  • 3 个回答
  • 14 人有此问题
  • 15 次查看
  • 最后回复者为 Ralph Daub

vongesell
vongesell
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I'm running latest-mozilla-b2g32_v2_0-flame on the ZTE Open C and after having no issues for about a week now the SIM card connection gets lost. I restarted once (removed battery) and this worked. But now not even that works.

Also, is there a way I can install pure android on the phone. This problem is rather painful and considering I purchased what was supposedly a well supported firefoxOS phone I'm getting to the point of utter annoyance with this problem. If it can't be solved I could at least reserve some patience for the project if I can still use this device and it wasn't a total waste of a purchase.

I'm running latest-mozilla-b2g32_v2_0-flame on the ZTE Open C and after having no issues for about a week now the SIM card connection gets lost. I restarted once (removed battery) and this worked. But now not even that works. Also, is there a way I can install pure android on the phone. This problem is rather painful and considering I purchased what was supposedly a well supported firefoxOS phone I'm getting to the point of utter annoyance with this problem. If it can't be solved I could at least reserve some patience for the project if I can still use this device and it wasn't a total waste of a purchase.

所有回复 (3)

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi vongesell,

I'm sorry to hear you are having issues with your ZTE Open C device. I understand that you are losing connection to your SIM card frequently.

Please follow these steps to reset your device back to factory settings:

Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.

  1. Open the Settings App (small) Settings application.
  2. Tap on the Device Information button.
  3. Tap on the More Information button.
  4. Tap on the Reset phone button.
  5. Tap OK to reset your device.

Please let us know if your problem persists after following these steps.

- Ralph

vongesell
vongesell 提问者
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Lulz. You didn't even read the question.

Umm.... yes I tried to reset. I'll save you some effort and also let you know I tried this as well:

  1. Insert a philips head screw driver into the small notch between the back of the case and the main casing. This is found near the USB connector.
  2. Apply a small amount of pressure until the back case is removed
  3. Using the screw driver insert between the bottom of the battery and the case
  4. Apply a small amount of pressure to remove the battery
  5. Completely remove the battery
  6. Place battery back into phone
  7. Place back cover back over the phone. You may need to apply pressure on each edge to securely fasten
  8. Press the power button to turn on the phone.


This also doesn't solve the problem. But thanks.

由vongesell于修改

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi vongesell,

I'm sorry to hear you continue to have issues with the SIM connection on your ZTE Open C device.

Please try installing ZTE's official build for the Open C device:

If you continue to have issues, please contact the manufacturer of your device. They may be able to assist you with device-specific issues.

- Ralph