搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why does Firefox 35 keep going black?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 philipp

more options

For some odd reason, Firefox 35 will suddenly display a black screen. I tend to open two browsers and within those browsers open up two or three tabs. I often minimize one browser to use another and then minimize the current browser to maximize the previously minimized one so that I can use it. This has worked fine with other versions but for version 35 it causes problems. Black screens display almost daily and it's becoming a big hassle. I've had to use IE much more than I like (IE has a lot of problems with viruses and trojans) but the problems with Firefox leave me little choice.

What is causing this problem? I also get messages saying that I'm using a lot of memory on Firefox - even after I've only been using th browser for a few short minutes. I do have a lot of websites bookmarked but these have been accumulating through various versions of Firefox so I don't know if that's the problem.

What can be done to fix this problem?

For some odd reason, Firefox 35 will suddenly display a black screen. I tend to open two browsers and within those browsers open up two or three tabs. I often minimize one browser to use another and then minimize the current browser to maximize the previously minimized one so that I can use it. This has worked fine with other versions but for version 35 it causes problems. Black screens display almost daily and it's becoming a big hassle. I've had to use IE much more than I like (IE has a lot of problems with viruses and trojans) but the problems with Firefox leave me little choice. What is causing this problem? I also get messages saying that I'm using a lot of memory on Firefox - even after I've only been using th browser for a few short minutes. I do have a lot of websites bookmarked but these have been accumulating through various versions of Firefox so I don't know if that's the problem. What can be done to fix this problem?

所有回复 (1)

more options

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).