搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

mozilla firefox shows some flickering pixels (pink - green) after hours of usage and then crashes by turning the screen into black. It has happened many times. what could I do to solve this problem?

Crash ID: bp-e54f71b1-faae-4392-a24a-7be2f2150206

mozilla firefox shows some flickering pixels (pink - green) after hours of usage and then crashes by turning the screen into black. It has happened many times. what could I do to solve this problem? Crash ID: bp-e54f71b1-faae-4392-a24a-7be2f2150206

被采纳的解决方案

That is a hang in the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

定位到答案原位置 👍 0

所有回复 (2)

more options

hello ioanna1, maybe that's an issue with hardware acceleration - please try updating your graphics driver - this should be the right link for your configuration: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

选择的解决方案

That is a hang in the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: