搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

AutoUpdate doesn't work; I have to manually go to the Firefox webpage every time.

  • 4 个回答
  • 8 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Whenever I go into Firefox/About to check the version, I will be shown what is apparently the latest version and the computer will check for updates, then tell me Firefox is up to date. However, it never is. I still have to go to the Firefox webpage and download the new version myself. I find this very frustrating and this has been happening across a couple of updates of OSX. I am currently running Mavericks and have just downloaded Firefox 31.

Whenever I go into Firefox/About to check the version, I will be shown what is apparently the latest version and the computer will check for updates, then tell me Firefox is up to date. However, it never is. I still have to go to the Firefox webpage and download the new version myself. I find this very frustrating and this has been happening across a couple of updates of OSX. I am currently running Mavericks and have just downloaded Firefox 31.

被采纳的解决方案

We see this often reported as happening on Mac that updating isn't working properly and that it keeps hanging with connecting or otherwise isn't updating. We advice to download and install the full version in such a case.

You can find the full version of the current Firefox release (31.0) in all languages and for all Operating Systems here:

定位到答案原位置 👍 1

所有回复 (4)

more options

hi Llocky, the automatic updates are selected in "Options - Advanced - Updates" ?

more options

Hi romsdu81 Yep, automatic updates are ticked. But what I find stranger is that if I go into Firefox/About and it does an on-the-spot search for an update, it will still tell me I'm up to date when I'm not.

more options

Okay, have you tried to reset firefox or did a full uninstall and then a clean reinstall ?

Maybe a reset of firefox could be a good thing to see if the factory settings can fix this problem.

more options

选择的解决方案

We see this often reported as happening on Mac that updating isn't working properly and that it keeps hanging with connecting or otherwise isn't updating. We advice to download and install the full version in such a case.

You can find the full version of the current Firefox release (31.0) in all languages and for all Operating Systems here: