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newly upgraded to FF31 - not possible to open 2nd window - New window - every time needs system restart

FFuseoman
FFuseoman
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I have upgraded to FF 31 newly, After installation, I am not able to open another new window. Once I closed the FF and to open FF again , the same issue persist. I need to restart the system again and again . 

Pop up message at times as " Fire fox is running but not responding - to open a new window - restart your system"

problem 2: some webpages with more pages, I was unable to move around pages like moving to page no 2 from page 1 - it is stopped working.

kindly let me know the way out

Thanks

I have upgraded to FF 31 newly, After installation, I am not able to open another new window. Once I closed the FF and to open FF again , the same issue persist. I need to restart the system again and again . Pop up message at times as " Fire fox is running but not responding - to open a new window - restart your system" problem 2: some webpages with more pages, I was unable to move around pages like moving to page no 2 from page 1 - it is stopped working. kindly let me know the way out Thanks

所有回复 (1)

Sourjobraato Banerjee
Sourjobraato Banerjee
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.