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The attachment popup is not showing for webmail like Yahoo or Google after Firefox update to version 30

  • 4 个回答
  • 3 人有此问题
  • 17 次查看
  • 最后回复者为 srix

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I am running Firefox on Windows XP. After Firefox was updated to version 30.0, the attachment popup in Gmail and Yahoo mail are not showing up. Clicking on the attach icon does not show any response. Its working fine perfectly in Chrome. I removed extensions and tried again, but the issue persists.

I am running Firefox on Windows XP. After Firefox was updated to version 30.0, the attachment popup in Gmail and Yahoo mail are not showing up. Clicking on the attach icon does not show any response. Its working fine perfectly in Chrome. I removed extensions and tried again, but the issue persists.

被采纳的解决方案

It is working fine now. The add-ons are enabled but the hardware acceleration is turned off. That seems to have done the trick. Thanks for your help.

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所有回复 (4)

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Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

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I tried what you suggested. But the issue persists. Also, when trying to save a file to my computer, the Save As dialog box is shown, but the file does not get saved. The dialog box simply disappears after clicking on OK button.

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选择的解决方案

It is working fine now. The add-ons are enabled but the hardware acceleration is turned off. That seems to have done the trick. Thanks for your help.