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Firefox has lost my sync account so how can I use the sync key

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  • 4 人有此问题
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  • 最后回复者为 guigs
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I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

所有回复 (1)

HI Thursdaycat, Thank you for your question. I understand that the sync account is not working in Firefox for Android.

Currently in version 29, there is no sync key. Sync your Firefox bookmarks, history, passwords and more will explain how to update to the new sync.