Why I can't log in?
Hello I just created or register an account with Firefox, I also got email Account verified,but when I tried to log in, tells me user and password are wrong , am using as user name my email, because never show option to create or use user name, plz can I get some help?
Also I use last version 29.0.1 but, had too many crashes ,using windows 7 32 bits
Please help.
Thanks
由NoahSUMO于修改
所有回复 (3)
Just to be sure, which website are you trying to login to? Please post the url so we can give you better advice.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Most web sites are set up so that, if you forget your password, a reset is sent to the e-mail address on record. Look for that link in the log-in page.