Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Sync issue

the-edmeister 已回复
cloudstrife

Hi. I have an issue to sync my account as I have already registered before I formatted my computer. Now I had reinstalled firefox and I pressed I have an account and it shows something related to pair a device, but currently the only sync I made is on this computer which I formatted and none other devices sync to the account. I have tried the I don't have the device with me and it shows another page which request for account and password. I had the account and password, but it need the recovery key as well to proceed. What can I do to sync without pairing another device or how can I get the recovery key to proceed sync my stuff which uploaded to the firefox server.

Please do help with me on this issue. Thank You

Hi. I have an issue to sync my account as I have already registered before I formatted my computer. Now I had reinstalled firefox and I pressed I have an account and it shows something related to pair a device, but currently the only sync I made is on this computer which I formatted and none other devices sync to the account. I have tried the I don't have the device with me and it shows another page which request for account and password. I had the account and password, but it need the recovery key as well to proceed. What can I do to sync without pairing another device or how can I get the recovery key to proceed sync my stuff which uploaded to the firefox server. Please do help with me on this issue. Thank You

所有回复 (1)

Sorry, without your Recovery Key or another device connected to that Sync account, you can't recover your data from the Sync service.