Firefox 崩溃问题 - 595957
修订信息
- 修订编号: 9964
- 创建于:
- 创建者: rhel007
- 备注:
- 已审阅: 是
- 已审阅:
- 审核人: kmc
- 已核准? 否
- 是否为最新修订? 否
- 可进行本地化: 否
修订原文
修订内容
This article covers a Firefox crash that affects Windows XP users when they start Firefox. The problem is caused by malicious software (also known as malware) and is not caused by Firefox itself. It appears to affect users in several countries but has mainly been seen in Russia.
这篇文章包括了一个Fireofox的崩溃当Windows Xp 用户启动Firefox的时候影响使用,这个问题是因为malicious software(因恶意软件而著名),但并不是由于Firefox本身引起的,这个问题看起来影响的用户出现在一些国家,但是主要出现在俄罗斯。
We are still investigating the issue, but several users have reported that the following instructions solve the problem with Firefox crashing:
我们仍然还在调查这个问题,但是一些用户报告说下面的说明就能彻底的解决这个Firefox崩溃:
- Open Regedit: Click the Windows regedit and click . button, and select . Type in
打开注册表:点击regedit,然后点击 .
按钮,选中 . 输入- Locate the registry key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon.
找到注册表的键: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon.
- Find the entry called Userinit. Normally, it should only have the value of C:\WINDOWS\system32\userinit.exe. If there is a comma and more text after it, this might be malware. Remember the part after the comma, which might look like this: C:\WINDOWS\system32\3abcde04.exe.
找到一个叫做 Userinit的键,一般的,它应该有一个 C:\WINDOWS\system32\userinit.exe这样的值,如果这里还有一个顿号后面还有更多的字符,这个可能就是恶意软件,记住顿号后面的部分,可能看起来会像这样:C:\WINDOWS\system32\3abcde04.exe.
- Open My Computer and navigate to the folder containing the malware file. In the example above, this is C:\Windows\system32.
打开我的电脑和包含这个恶意软件的文件夹,在上面的例子中,这个文件夹就是C:\Windows\system32.
- Locate and then remove the malware file by selecting it (3abcde04.exe in the example above) and pressing the Delete key while holding down the Shift key.
找到这个文件并通过选中和输入Delete 键的同时按下Shift 键来删除这个恶意的软件文件。
- Go back to regedit, right-click on Userinit and select
返回到注册表,右击Userinit 并选中
- Remove the part of the entry Userinit so it only includes C:\WINDOWS\system32\userinit.exe and click .
删除部分Userinit项只包含 C:\WINDOWS\system32\userinit.exe,然后点击
.- Restart your computer.
重启你的电脑
For troubleshooting other types of Firefox crashes, see 分析 Firefox 崩溃. 对于其他一些类型的Firefox崩溃的排错,参见分析 Firefox 崩溃.