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Problems opening links inside regularly used websites

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

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I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, but when I click on the individual categories, nothing happens and I can’t access some of the messages I have created before the problem. Also, I like the political cartoons on Politico.com. Previously I could scroll through these by just clicking the > next arrow, but this no longer works. I don’t even know if this is a Firefox problem, but I would like to try and fix it. Thanks for anyone’s help. JR

I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, but when I click on the individual categories, nothing happens and I can’t access some of the messages I have created before the problem. Also, I like the political cartoons on Politico.com. Previously I could scroll through these by just clicking the > next arrow, but this no longer works. I don’t even know if this is a Firefox problem, but I would like to try and fix it. Thanks for anyone’s help. JR

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}