When downloading a file, the option "save as type" is greyed out. This doesn't happen with Chrome. Browser resting worked for few downloads only.
OS : Windows 7 Ultimate (64 bit). Mozilla Firefox version : 75.0 ( 64 bit)
OS : Windows 7 Ultimate (64 bit).
Mozilla Firefox version : 75.0 ( 64 bit)
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.