Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I create animated Greeting cards .gif and my recipients do not see the cards opening, just the top/front of the card. Can TB send animated .gif?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 18 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user1121639

Bibb
Bibb
more options

I create animated Greeting cards and save them in .gif. For decades I've been doing that and my recipients sees the card open to all four panels, -like a regular store bought card-, but ever since I'm with TB, two months now, my recipients do not see their card opening. Is there a way I can set TB to send animated .gif I created myself? Thanks

I create animated Greeting cards and save them in .gif. For decades I've been doing that and my recipients sees the card open to all four panels, -like a regular store bought card-, but ever since I'm with TB, two months now, my recipients do not see their card opening. Is there a way I can set TB to send animated .gif I created myself? Thanks

Ọ̀nà àbáyọ tí a yàn

Thanks Bruce for replying, I did send a card and it did open for me, I sent one via Gmail and it did open for me also. So it must be only my friend whom I sent a Birthday card yesterday that it did not open, she informed me. I also sent the card via Gmail and she just informed me it did not open! I just sent it to her again using my Outlook email!

Thanks for your help and your time!

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

user1121639
user1121639
more options

Recipients are supposed to see the .gif animated, so something is going wrong.

If you send an e-mail with a .gif to yourself, do you see it animated in the e-mail you receive?

Bibb
Bibb Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

Thanks Bruce for replying, I did send a card and it did open for me, I sent one via Gmail and it did open for me also. So it must be only my friend whom I sent a Birthday card yesterday that it did not open, she informed me. I also sent the card via Gmail and she just informed me it did not open! I just sent it to her again using my Outlook email!

Thanks for your help and your time!

user1121639
user1121639
more options

The problem is that person's computer is not displaying GIFS properly. She will have to get help for her computer.