Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Flash crashes in Firefox but not Chrome

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FlyerFlox

more options

For the last 6 months Flash has been crashing inside Firefox but works fine in Chrome. I have updated Flash each time there is a new update only to have it behave exactly the same. I have completely uninstalled Flash and reinstalled only to have it keep crashing in Firefox. I tried to completely remove Firefox and re-install with the same results. I have checked with Dell and I have the newest drivers for my machine (Dell Precision M6800). I am at a loss how to resolve this. I do not feel its a Flash issue because it works fine in Chrome. Somehow I am not able to completely uninstall everything related to Firefox to start completely clean. Is there some way to uninstall Firefox so there is absolutely no trace of any setting or registry entry related to Firefox?

For the last 6 months Flash has been crashing inside Firefox but works fine in Chrome. I have updated Flash each time there is a new update only to have it behave exactly the same. I have completely uninstalled Flash and reinstalled only to have it keep crashing in Firefox. I tried to completely remove Firefox and re-install with the same results. I have checked with Dell and I have the newest drivers for my machine (Dell Precision M6800). I am at a loss how to resolve this. I do not feel its a Flash issue because it works fine in Chrome. Somehow I am not able to completely uninstall everything related to Firefox to start completely clean. Is there some way to uninstall Firefox so there is absolutely no trace of any setting or registry entry related to Firefox?

All Replies (3)

more options

You may want to ask your question here; Adobe Support https://forums.adobe.com/community/flashplayer

more options

Thanks, I'll give that a try.

more options

Just so you know, Chrome uses its own built-in Flash player that operates separately from any other Flash Player that you may have installed on your computer. So it is definitely possible that Flash could be the culprit.