Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox will not start and I already tried ALL the suggestions.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 16 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ trails136

more options

Hi, Firefox is my favorite browser that I've been using for years and all of a sudden it won't start. I've already tried the following and it will not open at all, ever.

I'm on windows 7 and have never had a problem before.

1. I disabled my anti-virus & spyware sweeper. 2. Tried Safe mode. 3. I uninstalled, deleted the program files, restarted computer, reinstalled. 4. I disabled my anti-virus & spyware sweeper again and tried with fresh install. 5. I tried the Run dialog box, type in: firefox.exe (Profile manager window didn't open, nothing happens) I also tried "C:\Program Files\Mozilla Firefox\firefox.exe" AND "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" and nothing happened.

In between each try, I END PROCESS in my task manager. Even though a window never actually opens for any of these steps.

I'm at a loss and really need and would appreciate any help.

Thank you, Jon

Hi, Firefox is my favorite browser that I've been using for years and all of a sudden it won't start. I've already tried the following and it will not open at all, ever. I'm on windows 7 and have never had a problem before. 1. I disabled my anti-virus & spyware sweeper. 2. Tried Safe mode. 3. I uninstalled, deleted the program files, restarted computer, reinstalled. 4. I disabled my anti-virus & spyware sweeper again and tried with fresh install. 5. I tried the Run dialog box, type in: firefox.exe (Profile manager window didn't open, nothing happens) I also tried "C:\Program Files\Mozilla Firefox\firefox.exe" AND "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" and nothing happened. In between each try, I END PROCESS in my task manager. Even though a window never actually opens for any of these steps. I'm at a loss and really need and would appreciate any help. Thank you, Jon

All Replies (2)

more options

Could you try starting up in Firefox's Safe Mode?

Hold down the Shift key when double-clicking the Firefox shortcut.

A small dialog should appear: click "Start in Safe Mode" (not Reset)

Any luck?

more options

That didn't work either, but after everything, it turned out to be a recent adoble flash update. I uninstalled flash and now it works. I do need flash player though, so hopefully it works next time I reinstall... I will probably try it over the weekend and let you know. Thanks for the help!