Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox launches Apple Mail while I'm using a web-mail interface

  • Akukho zimpendulo
  • 0 inale ngxaki
more options

Hello, I was using Firefox to read my email at privateemail.com. When I attempted to save one of the emails to my Macbook (using an option in the window displaying the email), Firefox launched Apple Mail on my MacOS system. Apple Mail opened up with the email in one of its windows.

That is not the way it worked in the past. When picking "save to computer" in the web-mail interface, Firefox would open a SaveAs dialog box and allow me to directly save the mail to my computer.

I tested this behavior using Safari instead of Firefox, and that behaved as I expected. That is, Safari opened a SaveAs dialog box for me to use.

Is there a configuration parameter that was changed in a recent Firefox update? I am running FF 126.0 on MacOS 14.4.1.

Kind Regards, Brian Kowalski

Hello, I was using Firefox to read my email at privateemail.com. When I attempted to save one of the emails to my Macbook (using an option in the window displaying the email), Firefox launched Apple Mail on my MacOS system. Apple Mail opened up with the email in one of its windows. That is not the way it worked in the past. When picking "save to computer" in the web-mail interface, Firefox would open a SaveAs dialog box and allow me to directly save the mail to my computer. I tested this behavior using Safari instead of Firefox, and that behaved as I expected. That is, Safari opened a SaveAs dialog box for me to use. Is there a configuration parameter that was changed in a recent Firefox update? I am running FF 126.0 on MacOS 14.4.1. Kind Regards, Brian Kowalski

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.