(Please post #4 as a seperate topic https://support.mozilla.org/en-US/questions/new/thunderbird/form (too many issues in a single posting makes things difficult for volunteers who…
Hi lkiedave.
I believe you are seeing what is labeled as the spring appeal? It doesn't know that you have recently donated. But regardless it should have only appeared once.
…
''jonzn4SUSE [[#answer-1710306|said]]''
Show the issue. What error message are you getting?
What version of Firefox?
I'm able to insert a pic into an email in GMail. see scre…
''DavidGG [[#answer-1712672|said]]''
This looks like a problem being caused by you using an old SMTP server that Gmail is blocking for not using modern features meant to preven…
''sfhowes [[#answer-1702308|said]]''
Do you have a gmail smtp server left over from an older account, and the .org account is set to send on that smtp? Or, a leftover Google Car…
''DavidGG [[#answer-1712135|said]]''
Are you sending from an address belonging to a domain you own? Looks like your domain isn't configured properly to use SMTP authentication st…
If the content really is available locally, offline, you can do File > Offline > Work Offline. When it asks to download messages, pick "Later".
If the messages are not availa…
Closing this in favor of https://support.mozilla.org/en-US/questions/1509040
Please use https://support.mozilla.org/en-US/questions/1509040 for all future postings.
From another posting "Earlier I asked a question about why Thunderbird crashes when I click on the link to a healthcare forum sometimes. Someone named Wayne kindly responded by as…
What is your full version number?
On what date did this start?
When was your last update? (the history is at Help > Troubleshooting Information > Show update history)
What version are you using?
On what date did this start?
When was your last update? (the history is at Help > Troubleshooting Information > Show update history)
''kevin2 [[#answer-1729636|said]]''
I didn't download any installer, except version 136 release channel. That provided me with a stable version of 136, and then my installation w…
If it says beta, then you downloaded a beta installer, not the release. FWIW, Beta 139 was offered starting Wednesday at 9:17 PM Eastern time.
Doese https://blog.thunderbird.n…
If the address pill in the compose window isn't red color then the address is valid and "Send" should be activated - there is no dependency on address books. So there is no need t…
You are not being asked to login to Thunderbird or a Thunderbird account, you are being asked to login to what appears to be a gmail account at imap.googlemail.com, i.e. gmail.
…
I believe your example should work, and don't understand why it doesn't. Maybe the format isn't exactly correct.
Is importexporttoolsng add-on installed into Thunderbird capab…
Reinstall from https://thunderbird.net/download/esr if you are using version 128 (esr channel), https://thunderbird.net/download/ (release channel) if you are using 137 or newer.
Is there a difference between this case and what you reported two years ago at https://support.mozilla.org/en-US/questions/1414836 ? (you didn't post your results in that case)
* Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
* Still In Windows safe mode, start Th…
* Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
* Still In Windows safe mode, start Th…
@piw1, have you verified the cert chain?
https://www.google.com/search?q=certificate+chain+thunderbird+test+or+check&oq=certificate+chain+thunderbird+test+or+check&gs_lcrp=EgZj…
You can't move a "tab" to a folder.
You can move a message into a folder - right+click in a message and pick "Move To".
What version are you using? Does the problem reprod…
If you look at properties of a folder called normal in Thunderbird, it points to a Windows folder named "normal", not "normal.sbd. So I suspect you shouldn't be pointing to .sbd …
''eyeart [[#question-1509042|said]]''
How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a differ…
''jsg11 [[#answer-1722017|said]]''
I'm using version 128, which settings says is current, not ESR 136. There is no "appearances" under settings; there is a "Language and Appea…
Information about Locked=1 - https://www.google.com/search?q=%22Locked%3D1%22+profiles.ini+mozilla+or+firefox+or+thunderbird&oq=%22Locked%3D1%22+profiles.ini+mozilla+or+firefox+or…
''Greg.Jones [[#answer-1729247|said]]''
Thanks for your response Wayne.
Is there an option to open the Profile Manager within Thunderbird, i.e. without having to start it from…
Starting version 135, [http:// https://bugzilla.mozilla.org/show_bug.cgi?id=1934069 "show missed reminders" is off by default]. You can change it in Settings.
There are not plans to provide more than one core. Large message stores are already tested, so we wouldn't do additional testing.
If it freezes for 1-2 minutes, and responsi…
> 1. In the default settings, I receive the error message 'Profile not found' when I try and add my Outlook .PST file
Please provide a full list of steps.
I have had this happen a few times. So your window looks something like what I have uploaded here?
Some possible approaches:
* move the oauth window higher on the screen
* i…
Please in the future, create a different question for each problem. You are then more likely to get good help, because it is much easier for volunteers to pick an issue which they…
1) Do not do any banking by email
2) Do not automatically trust any email involving money
3) Your security should be multi-layered and strong, using some of the items in the lin…
This crash is caused by bitdefender https://bugzilla.mozilla.org/show_bug.cgi?id=1940810
Download and install the latest version from https://www.thunderbird.net/download/
L…
Sorry, I failed to notice your crash is on startup. See instructions at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird
Add-ons, whether random or not, serve important user needs, which is to fill gaps in functionality. Add-on authors, at least in Thunderbird are a trustworthy breed of developers, …
If you problem is not chat related, and a necessary factor is a Thunderbird upgrade, then we should be able to find the cause through a combination of information from you:
1. A …
> what - if anything - is different about moving that profile over to an Ubuntu desktop machine.... I think I understand that it’s no different than moving/backing up a profile on…
''cyntaur [[#question-1508323|said]]''
Since i up date thunderbird this week it wouldn't let me add a second account , so i uninstalled and reinstalled and now it won't instal…
''frisée [[#answer-1708847|said]]''
This is IMAP or POP?
The main problem at the root of not receiving emails is Third Party Anti-Virus software. I'd suggest that, if you have…
If you are using version 136 or 137, [https://bugzilla.mozilla.org/show_bug.cgi?id=1959848 there is a fix] that has not yet been shipped. It must first go through beta. My guess…
''lastkevin [[#question-1508309|said]]''
On my Desktop, I use Thunderbird Desktop Version 128.9.2esr [to access a gmail-account.]
On my android phone, I use K-9 MAIL [to access …
''Alf Andersson [[#answer-1728271|said]]''
Jag får inte upp nya mail när jag öppnar Thunderbird
translated "I don't see new emails when I open Thunderbird"
The current to…
Does it happen in troubleshoot mode?
Someone posted the same thing at https://www.reddit.com/r/Thunderbird/comments/1k6qhh6/marking_unread_emails_as_junk_requires_double/ - is …
> Now, I can't find this option
And you are using version 137?
Sounds like you have an addon (extension) installed that provided some option? If that is true, what extens…
How many weeks ago did this start?
What is your list of accounts from Help > Troubleshooting Information?
Can you please post a screen shot of what you are seeing?
And please…
My guess is this is caused by one of your add-ons.
See bug reports at https://bugzilla.mozilla.org/show_bug.cgi?id=1541905 and https://bugzilla.mozilla.org/show_bug.cgi?id=7191…
''Dennis Papp [[#question-1477218|said]]''
I have this thunderbird account for 20 years now I cannot get into my folders. Keep getting error messages I need to log into see my f…
''Scooter [[#answer-1721750|said]]''
This query is probably redundant with
https://support.mozilla.org/en-US/questions/1502105
Indeed. I'll lock this one.