Thunderbird Community Forum

No matter what I try, reinstalling thunderbird, enabling IMAP and cookies, ensuring server settings are correct - oauth2 etc, using Mozilla Firefox AI help for most of one day until all avenues were exhausted, a Microsoft support worker taking over my computer and reinstalling Thunderbird then saying the fault lies with thunderbird..... I cannot connect to the Microsoft smtp server. message says connection failed and on retry or new password options message says check outgoing sever settings and authentication

Today, I have received an email, claiming to be from Mozilla support.

The text is garbled but it appears to contain words, 'hacking', 'paynalti', and 'auto-block'. These are words which immediately put me on security alert. I haven't opened the mail but have viewed it in preview pane. and screen grabbed the attached pdf image.

Any comments?

Thanks, William

Hello

I use Thunderbird for many years, I have a profile weighing 3,6 GB now… I already moved this profile on my old computer, from default location to a data disk. Now I needed to move it to a new computer, so I moved it to my Dropbox (with local storage on both), to conveniently access it from the new machine, and to have some kind of backup (with a real backup, more occasional, of course). I don't plan to launch Thunderbird from both computers, so there should be no conflict.

I installed a fresh new download of Thunderbird (152), which I just upgraded to 153. The new computer runs Windows 11 Professional (build 26200.8875), has 32 GB of memory and a large amount of free disk space.

My profile.ini file currently looks like: ``` [Install734AE0B000379192] Default=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/ncc2rvps.default

[Profile0] Name=default-release IsRelative=0 Path=Profiles/30jrlwud.default-release

[General] StartWithLastProfile=0 Version=2

[Profile2] Name=PhiLho IsRelative=0 Path=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Default=1 ``` Profile 0 and 1 were created at installation time. I added the Profile2 and I set StartWithLastProfile to 0 to ensure the profile manager sees the profile.

When I start Thunderbird, after choosing the PhiLho profile, I end up with an empty window: no accounts, no messages, no folders, etc. I see no relevant error in the developer console, or the logs. What I am missing?

I can't get Thunderbird to stop updating. My installation is currently set as follows:

Settings > Updates > "Check for updates, but let me choose whether to install them."

That was done around the 21st July, and the version=152.0.1. I was never prompted to update. When I checked today (27th July) version=153.0 and Settings remains the same (as above).

The setting is being ignored. Is there a workaround? Like setting up my installation to deny access to something. (Maybe, like if the update process needs a certain directory to be present, remove the directory.)

Linux Mint 22.3, Cinnamon Thunderbird 153.0 esr

clicking on 'get messages' produces no response. zero. Nothing happens. two email accounts are affected.

Consistently Reproducible.

Brian

Used the export function to export to zip file on a usb, (841mb) can see the zip file is there, then open thunderbird on desktop (Zorin 18.1) choose import , choose the zip file and get a message "nothing can be imported from the selected source" bit frustrating, hope one of you gurus can sort me out. Cheers John

I have noticed that when a .ics file is not able to be manually imported into Thunderbird via the Events and Tasks there is a way to get it to import. Simply edit the filename of the .ics file to something very short (like less than 8 characters). I'm not sure why longer and more complex .ics filenames fail but shortening the filename almost always works.

Hello! I'm having a problem where a specific tag keeps un-applying itself. I have a number of filters that look for specific words in emails, and tag them accordingly -- all of my other filters are working just fine, but one specific one has decided to stop working. It has exactly the same settings as the other ones, and when I manually run the filter, it correctly applies the right tag.

But, minutes later, the tag will un-apply itself, and I cannot figure out why. For some reason, an older message is staying correctly tagged with that filter, but newer ones un-apply the tag. This same filter and tag used to work just fine. Other tags on emails from the same source work fine, too.

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder.

Martha

this is the error message I get:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout008.msg.pkvw.co.charter.net cmsmtp 37.19.200.148 is listed on Cloudmark CSI-Global. Please visit csi.cloudmark.com/en/reset?ip=37.19.200.148 AUP#Out-1200.

This doesn't happen all the time, but quite often. I have rebooted, tried closing and re-opening T-bird, I don't know what to try next

I have thunderbird emails but lost my passwords so I cannot gain access to them.

The accounts are: business1st.org [redacted] @business1st.org [redacted] @business1st.org

Please use phone/text [redacted] or email [redacted] @icloud.com I am at 88 years so I look forward to your help.

/edited phone# and emails from public community support forum

I just purchased a new computer. I use thunderbird for email. After installing thunderbird I am unable to sign in because it will not accept my password. It keeps telling me to use a new password.

Had one account. Imported perfectly. Added another, only Inbox and Trash added (later Drafts when I composed a new email)

Where are all the account folders ?

Thunderbird used to have a small counter which showed the progress of moving emails from one folder to another. Really useful when moving emails into local folders. Could you please restore this in an update -- or is there an add-on?

Since I updated Thunderbird to 153.0 on Thursday, I've noticed that every time I start Tbird, I get several notifications about authentication errors for the servers to which its trying to fetch mail. The list varies each time, but frequent offenders are Gmail, Comcast, and Yahoo, and occasionally Apple and Microsoft (outlook.office365.com server).

I did not see this issue prior to the update. Sure, once in a great while (< 1x/month), a single server would throw such an error, but now, it's every time I start Tbird.

All the accounts are accessed via IMAP, and those that support or require OAuth2 are so configured.

If I go to the mailbox a little while later, I don't get any errors--this seems to be limited to startup.

I check 15 mailboxes, though many get very little email.

A search from Bugzilla's home page shows three similar reports, none newer that 3.5 years ago. (I can't delve deeper, as my credentials apparently expired and the signup confirmation email has not arrived yet).

Is anyone else experiencing this? Is there a log of such events (or a way to create one)? ...thanks!

Thunderbird 153 in Linux Mint 22.1 XFCE.

I use Waterfox installed via flatpak as my default browser. Unfortunately Thunderbird's Oauth2 verification pages don't open correctly in that browser, due to some of the browser add-ons I have installed in Waterfox.

I also have Firefox and Chromium installed. I want Thunderbird to always ask which browser to use before it opens a link. I followed instructions I found in multiple places on the internet:

• Open config editor
• Set network.protocol-handler.warn-external.http and network.protocol-handler.warn-external.https to true
• Restart Thunderbird
• Click a https (or http) link in an email: Waterfox opens
• Settings-General-Files & Attachments: There is now an Action dropdown for https (or http) with options 'Always ask', 'Use Web Browser (default)', 'Use other...' and 'Delete Action'. The current selection is 'Use Web Browser (default).
• Change Action to 'Always ask'
• Restart Thunderbird
• Click a https (or http) link in an email: Waterfox opens again, even though 'Always ask' is still the selected action.
• Restart Thunderbird.
• Settings-General-Files&Attachments: The https (or http) action has now changed back to 'Use Web Browser (default)'

How do I get Thunderbird 153 to ask which browser to open for a web link?

My daughter added email to my phone. Now I can not send any emails on my computer or phone! I still get my emails on Thunderbird but can't send any and have no idea what my password is or where it might be stored on my computer. It isn't saved on my Firefox. I do make annual contributions to Mozilla.Len@sawisch.com