Thunderbird Community Forum

I recently noticed that some of my local folders are missing. Not all of them, but some of them. Following some advice we found in the forums, we closed Thunderbird and then deleted the .MSF files from the Local Folder. When we restarted TB, we had more of the local folders, but were still missing 18 of them in the alphabetical order they are listed in. I created a new profile and copied the local folders over to the new profile. When I started TB using the new profile, there were fewer local folder listed than before. Went back to the previous profile and had the local folders that were still missing 18 folders. I see that there maybe a bug for this being researched as I saw 4 other posts in the forums regarding this recent problem and wanted to get my problem noted also. Thank you.

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I think the first step was accomplished. How do I export all those emails (files, groups) with their attachments to a file on the external hard drive? My goal is to then delete all the emails from Yahoo, but still have the emails. I noticed that if I delete an email on Yahoo that was saved on Thunderbird, it is deleted from Thunderbird. I need Thunderbird to save all that it has. I want to clean the slate on yahoo, but need the emails for personal and business reasons. Respond to me as if I'm two years old -- not so computer literate. TIA

When sending an email a message states: COPYING MESSAGE TO SENT ITEMS FOLDER It never goes away. I deleted and reinstalled the program without changing the outcome. This is a Windows 11 machine.

Recently when I delete an email from the inbox it is also deleting the following message. I would appreciate it if you could tell me what is causing this and how to correct it.

Hello,

After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly in TB for nearly 20 years.

Here’s what I’ve tried so far:

Followed the official Thunderbird and Yahoo help documentation

Tried various community/AI suggestions

Generated and used a Yahoo application password

Thunderbird gets stuck at the “Your full name, email address” step and does not proceed to request a password. It also no longer shows the option to configure the account manually.

Has anyone else experienced this issue, and is there a workaround to force manual account setup or bypass this initial block?

Thanks in advance for your help,

Bertrand

Bonjour,

Je rencontre un problème avec Thunderbird concernant l’affichage des caractères spéciaux (accents notamment).

Lors de la réception ou de l’envoi de mails générés depuis un logiciel tiers (Orisha G8), certains caractères accentués apparaissent remplacés par des symboles « ? ».

Par exemple :

« Facture n° 1007035 » devient « Facture n� 1007035 » « compliqué » devient « compliqu� » « écoute » devient « �coute »

Ce problème ne se produisait pas auparavant sur mon ancien PC sous Windows 10. Il est apparu depuis l’installation sur un nouveau PC.

Je suppose qu’il s’agit d’un paramétrage d’encodage (UTF-8 / ISO-8859-1), mais je n’ai pas trouvé de solution dans les réglages de Thunderbird.

Auriez-vous une solution ou une piste pour corriger ce souci ?

Merci d’avance pour votre aide.

Cordialement,

I have 4 mail accounts with the same mail provider and I use Thunderbird to access them. Since a few days I get a login failure for one of the accounts. The other 3 work fine. I have not changed anything myself. The error message reads: "Login to server mailin.telia.com with username santamonica@telia.com failed." Below that message there are 3 options; "Retry" "Enter New Password" "Cancel". Retry doesn´t work and when I click on "Enter New Password" I get a frame with the following message: "Enter your password fpr santamonica@telia.com on mailin.telia.com". I enter my password but it still doesn´t work, I only get the initial error message again.

I have talked to the mail provider and they say that they can´t help with this since the fault is with Thunderbird.

Does anyone have a clue as to what could be wrong, and what I could do to correct this matter?

Hi ,

Have just joined the Thunderbirds, after two disasterous crashes of eM Client, when I lost 10 years of my emails etc.

My PC's run Win 7 (yes I know everyone says I should upgrade(?) to a later version of Windows, but I'm very happy with 7 and Thunderbird works brilliantly on it) and I'm just getting used to Thunderbird.

However, maybe it's my age or lack of observation, but I canot find a way to import my contacts, which are in a folder on my C: drive. (A later and larger database in eM Client is isolated on a pen drive with the rest of eM Client's .dat files, which neither eM Client or ChatGPT can help me restore.) Can anyone point me in the right direction please?

                                                                                        John

This started last year and I found a fix on google but I can't remember it. It has noiw come back and is driving me nuts. About 2-5 minutes into composing an email thunderbird goes unresponsive and is greyed out. i have waited 30 mintues and nothing happens. It does not happen until after you type the first character into the new email. I have checked user rights on the thunderbird folder and my windows user folder and I have admnin rights on both If i shut Thunderbird the email appears in drafts when i restart, but only from a bit before it froze. I have reinstalled, compacted nothign is fixing it. Using 64 bit 140.3 on windows 11 home.Tried update to 140.3.1esr. no difference. Just about to give up and go to Outlook because I don't write trivial emails and this is a PITA

Hello Supporters I'm using Thunderbird build 140.2.1esr. I cannot get it to minimise to the task bar. When I set it to not minimise to the system tray and minimise it, it pops up for <1 second in the task bar then drops down out of sight and reach. Does anyone know the reason for this, please? I recently had to re-build my win 11 (24H2) system and I think it's hapenned since then. I am used to it minimising to the task bar and prefer that. Regards Tony Pickering.

I always have to go in Prefs.js file to put the correct tags for all our windows and apple machines but couldn't find it in Linux. Using the Settings panel doesn't assign the tag number needed to share the tags between machines. Where is the file containing the tags on a Linux machine?

I'm having trouble trying to set my local directory in Thunderbird back to what it was before I messed up.

I stuffed up changing the local directory in Account Settings to point somewhere else, so I tried to point it back to where it was before. I also put back the copy I had made of the original profile- now it says-

"The Local Directory path "C:\Users\vk7krj\AppData\Roaming\Thunderbird\Profiles\1vgo1xlc.default-esr" is not suitable for message storage. Please choose another directory."

Yet I'm sure this was where it was pointing before I messed things up- what am I doing wrong?

I have over 20 years of emails and addresses on the line now so I am really hoping someone can help me get myself out of the mess I appear to have created.

Ken.

My address book appears to be inaccessible. There are no contacts shown and new contacts and address books can't be added. The same is true if I delete the address book files from my profile and restart TB. I'm on TB version 143.0.1 and my profile is on a NAS server. This has worked for many years and broke only very recently. If I use a local profile, the address book works.

The error console shows a variety of errors:

IndexedDB UnknownErr: ActorsParent.cpp:585

services.settings: UnknownError: IndexedDB: thunderbird/moz-essential-domain-fallbacks getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code.

NS_ERROR_STORAGE_IOERR: Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageConnection.executeSimpleSQL]

NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite

Hi, Hoping someone can help. [rather a long story sorry] I have been using Thunderbird for a long time and was working OK until last week, then suddenly I can no longer log in, after a lot of hours on telstra help[which was no help] except to say that my bigpond.com was linked to my ex-partners account which was opened probably 20 yrs ago, i never remember having a password, and T/B was asking for that, in the end I went to a Telstra Shop and got my ex to be there as well as they couldn't do anything without him being there. Everything seemed to be going fine and got the bigpond account in my name with a new password, I even got them to help me install a mail program on my phone through gmail.....all good got some emails. On arriving home very relieved switched on my computer and downloaded some mail, then wanted to download TB on my phone which I did and tried to set it up, but couldn't get it to work......now I'm not sure what's wrong but read about having to have the correct server address and port number as I wanted to be able to sync from mobile to desktop and vice versa......so now I don't know which server and port number are correct.....so to cut the long story short I'm hoping someone can help with setup and server and Port numbers for old bigpond accounts and if they are are same on Mobile and Computer. Thanks if you read to the end :-) Sandra