Firefox Community Forum

One of my favorite things about Firefox as a browser was the support for red pandas, aka "firefoxes". In the 2010 update, you guys even hosted Firefox Live where people could donate to help the Knoxville Zoo. Now you change it to the most generic, boring mascot imaginable, yet another fox. What the heck? Is it meant to symbolize how Firefox is losing it's unique nature and becoming more generic? Bring back the real firefoxes!

i can't open my pargon system.Here's the error message:

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FD6E4A07RXQ5B9BA31K5 2026-09-23T03:11:17.291027278Z

Could you please help solve this.

Many thanks. Regards. Fei

I tried and tried for months and months. As IT consultants our biggest headache WAS Firefox. One thing after another after we upgraded the client's legacy machines to Win 10. One thing after another -- all day long ! Under Win 10 we have the Tab Crash Plague, the Video Freeze Plague and the cluelessness of Firefox 'support'. I deleted our support account so I am using the business Email account for this. EVERY NEW RELEASE IS A SUBSET OF NEW PROBLEMS. like Microsoft, new releases blow up in you face -- or breach your privacy with malice aforethought.

What I found most interesting is the impending failure of the Mozilla organization that never properly supported Firefox or vetted new releases. Now I see paid services (useless VPN) that are being trotted out to save the organization. It's not going to work -- it never has that I have seen anywhere. "Yeah, we suck -- but buy this other stuff from us !".

Mozilla is in the process of failing. The 2-million mark for users will prompt developers to abandon Firefox compatibility. It's moving in that direction rather nicely. I have more IT experience than anyone your organization employs -- that's why some state agencies and businesses won't let me retire and I consult year round part time. NP -- they pay anything I charge. I have seen it all -- especially failing software organizations. Mozilla will end up absorbed by Google and become one of the great Privacy Busters. Resorted to privacy busting because the core business failed -- have we ever seen that before ? I know how read to packet streams on the network packet analyzer (brand name suppressed) and I can watch privacy busting in real time. YOU PEOPLE have already sold your souls to Google. After that happens, I abandon any such organization -- as we have with Firefox.

I hope you people know Mozilla is already making noises about a buyer -- likely Google. How do I know that ? I know people you don't -- including an FTC executive who happens to be my brother.

One of the more INTENTIONAL business failures I have ever seen -- done right in the faces of those complaining and encouraging more user centricity. Over the years I saw all that ignored -- EVEN AS FIREFOX'S MARKET SHARE CRASHED TO IRRELEVANCE.

My business morals would have had me walk away from your organization years ago -- because it was obvious where things were headed. Now we see the hangers-on staying with the organization, hoping for a return to the Glory Days.

This private consultancy has completed the abandonment of Firefox, as of yesterday. Privacy was the reason we adopted Firefox years ago -- free and committed to privacy. Don't be so ignorant as to think we didn't notice Mozilla selling users out to Google. We almost abandoned your organization back then.

As for the volunteers Mozilla exploits to avoid any expenses related to user problems -- it's over. Get out. Delete your affiliation from professional synopses and CV. The 'support engineer' title you are so fond of has been devalued to ZERO. I NEVER ONCE hired anyone from a failed organization -- they gotta be Winners and Go-getters. Get out any retain any vestiges or shards of credibility that remain.

The owner is mad as a scalded cat and told me to "...let those bastards know how lousy they and everything to do with their organization is !" Mission completed 8:18:52 hrs 12 September 2026.

Unless I've simply failed to find to find such a facility, it seems that there are no dedicated channels or topics through which sensible and constructive suggestions can be submitted. Surely, monitoring and sifting through such ideas might yield 'food for thought' among developers, all of which could contribute to improving both the function, performance and appeal of Mozilla products? I'm not even sure whether I'm posting under the most appropriate topic, which perhaps underlines my point!

I'm enjoying the daily crossword, although it is heavily regionalis(z)ed towards the US. Most of the world has no knowledge of (or interest in) the NFL/ MBA/ Nascar. Please consider this for your international users. Thanks.

A little over a week ago I logged on asking a question related to the inability of the download I had made of the current version of Firefox to install on my new windows 11 Pro laptop. There were a couple of answers, the last of which was posted by James, who is identified as a Moderator.

I made not of his response, logged out of the forum and followed his instructions. I found that he had accurately diagnosed the problem and had responded with a very successful answer.

Over the following week I attempted several times to log back onto the forum and replying to his response to thank him for his assistance and let other forum members know that his effort was appreciated.

At no time was I able to return to my question, find his response and properly thank him for his effort. Each time I returned to my question I was blocked from doing anything other than reading my question. I could not even access the replies..

That is not in the interest of the forum's users and is an insult to the hard working moderators whose efforts must be duly acknowledged and lauded.

I suggest that some changes to this website are due and whomever the powers may be that make stupid decisions which maybe harmful to its users should be given the heave-ho and be returned to that unspeakable place from which they evolved.

Thank you James. You did an excellent job and should be commended!

My checking acct was hacked on GOOGLE EM yesterday- person charged a HP laptop to my checking account. Thankfully, my credit union alert phoned me to confirm this purchase and did not distribute the $1275 charge. I phoned them and they filed a fraud report and blocked my card. They advised I contact HP and 'CANCEL" this fraudulent charge. I phoned the number for HP on the email I received confirming my purchase and a second HP email saying my payment was declined. I was forwarded to their FRAUD dept, agent. Who took my name, phone and address. Then advised me that they cancelled the purchase and it had NOT been a completed bank transaction.

I am gettingHUNDREDS of spams daily. I used up the 5000 BLOCKS they allow over a year ago. SICK OF GOOGLE porn, fake US GOVT, and CASINO deposits as well as coming from all over the GLOBE into my email. I do send everone of the fake US GOVT email to Fraud report website I do report SPAM and also PHISHING on each one of these hundreds daily...soooooo tired of GOOGLE SHITMAIL! Please tell me safest email to use.

Also, 2nd request. Can you help me understand WHY even though I DO have my Firefox settings to save open tabs when I close or shut down, as well as to OPEN FIREFOX whenever I restart my computer...neither are working!

ALSO, 3rd request I have gmail set for email receivt onFirefox. and there are two areas to conduct a search FIREFOX in the center of the screen and of course the top line access to enter a search query...whenever I type in the FIREFOX Box to conduct a search it automatically goes to the upper entry box.

I am 79, a former educator, and have vg mental health still, YET, I HATE MORE AND MORE USING the computer and the cellphone, as there seems daily to be something that does not work and going to settings and reading each area to figure out what is wrong or why this happened is too difficult to read, to do, to recall withoug having to PRINT OUT EACH DIRECTION.

Yes, perhaps, I too have become a dinosaur and my mind is NOT calibrated to the CONSTANT UPDATES and changes demanded using new computer and phone technologies.

I thank GOD we do have people LIKE YOU TECHIES to try to help us GET IT RIGHT.

Marilyn Kissinger, M. Ed, retired 2009