Firefox Community Forum

I'm in the USA and I'm trying to connect to the Australia VPN. It's not working. It shows my IP location as Los Angelos or Chicago. Other countries are working for example New Zealand will show my IP in Aukland. Is the Australia network not working?

I'm trying to use the VPN, when I press the "get started" button in the toolbar for the VNP it tells me to log in. When i do it says "you are logged in" "turn on the VPN button in the toolbar to access the function. but when i try i get sendt back in an endless loop to the "get started page again". As I understand it's in Beta but my region (Sweden) should be supported.

I don't see firefox vpn icon on my toolbar I'm logged into my account I have version 154.0.1 I don't see the option in Customize Toolbar to add it to the toolbar I've turned on, Allow Firefox to improve features, performance, and stability between updates I've signed out and back in I've rebooted my computer I've turned off my Webroot Security Software

So, when I click on the VPN it has a button marked "Get Started", when I click on it it takes me to a page to sign in to my Mozilla account. When I sign into the account, it pops open the VPN box again and tells me I can now turn it on.

The problem is when the VPN box opens again it just gives me the 'Get Started' button again and it just loops back around to asking me to sign into my Mozilla account.

Any help would be appreciated.

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew