Firefox Community Forum

I think I need to uninstall Firefox and reinstall it. Firefox has stoped working. If I try to login to an account on line, it just spins or does nothing. Can you help?

WebGL2 works fine for several hours but then packs up for no apparent reason. Closing all instances of Firefox browser (not just one tab), and restarting fixes it until the next time. This shouldn’t be necessary, and is becoming annoying as it is too late to save anything. Happens accessing express.co.uk and FlightRadar24.

Hi, mi machine runs Ubuntu Mate 24.04, kernel 6.14.0.29 and Firefox 141.0.3 . Starting from the end of last year, 2024, I get a strange situation: in Google Sheets I can invoke certain functions only in the range 5:00 am to midday, actually I never tried earlier. I asked for help to Google and we realized that the malfunction doesn't appear with Google Chrome browser or Brave. So I'm here to ask for support, how can I fix this?

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots). This first happened yesterday (14 Sept 2025) and it's still the same today. It works OK on MS Edge, so it looks like the've changed something which Firefox no longer recognises.

Lost all of my bookmarks. Error message reads: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have been a Firefox user for years and years. I am having to leave because I cannot resolve this new issue. Can you help?

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be barbzap@gmail.com, as I changed it from that to barbzap37@gmail.com years ago, and haven't logged in for years.

https://support.mozilla.org/en-US/questions/1057042

When you click the link about someone not trusting Chinese or Russian CA's the page automatically switches the first row of suggested articles and much of the other info (like the thumbs up & down box) to Russian (and it may continue in Russian when you go to another page because it's switching the preferred language choice box).

It's giving the middle finger at those who need info about untrusted CA's and happen to click on it.

The question is from 10 yrs ago but the problem is current.

It can take many closing clicks to get rid of this warning and comes back again after a short while. What should I do? Tried searching with Malwarebytes itself and found no problems. Web search the same.

Malwarebytes Website blocked due to malvertising If you don't want to block .................................. IP Address: 108.62.60.42 port: 443 type: Outbound file: c:\Program Files\Mozilla Firefox\firefox.exe

I am having trouble with Firefox that's very odd: the tabs keep overlapping and I am not able to click on links.

It keeps happening randomly and I have no idea why!

I've attached a screen grab so you can see what I mean.

When this happens I have to close down the tabs in question and then reopen them.

Never had this issue before.

Browser lässt das Öffnen von Popups oder Links zu externen Quellen zu. Das möchte ich deaktivieren !!!

Problem: in meiner Excel Tabelle werden ständig Hyperlinks aktiviert. - obwoh das Seitens Excel dekaktiviert wurde.

Die Fehlermeldung lautet: dass der verwendete Brower externe Quellen zuläßt. Wenn es nicht möglich ist, dieses zu ändern, muß ich einen anderen Browser verwenden.

Wo, in den Einstellungen kann ich das ändern? - dekativieren

Besten Dank im voraus

Has any body else found Firefox relay to be mostly useless? I put up with the annoyance for a few days and then had to get rid of it.

I did use it once to get past the id page for a purchase just to look at the freight cost. Too much, so the tab was closed straight away and the masked email did not leave my computer.

The problem is that signing up to new accounts or providing your email online is something that is done only very rarely compared to the number of times your email has to be used to login to an existing account but relay has to be in the way every time.

Just a hint to the developers, those accounts already have my email and they will never lose them. Also if I need to use my email to sign in, giving a mask email is not going to work very well.

Relay is a great idea if only it could determine the right time to get in the way.