Firefox Community Forum

Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me around the end of August. Every time I try to log into my hotmail I get the screen attached. The only way to get around it is to delete the cookies/cache related to Live.com and try again. Also, right now, I have to "sign out" from my email to avoid saving cookies or cache related to my login information - otherwise, I will have to do the process again (of deleting the cache/cookies). The thing is, I've always used Firefox to check my hotmail, and I wouldn't log out of my hotmail and check back in quickly any time I want to - the process now is getting sluggish. I've contacted Microsoft (or let's just say, tried to) but I kept going in loops and never got an answer. So I'm here in hope I get any ideas (and I have a feeling that it is something from Microsoft's side and not from Firefox side because the problem occurred suddenly and not after a specific update to Firefox).

Thanks

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

Hi, I wanted to reduce height of tabs and remove borders in file userChrome.css.

So far this works for height, but was wanting to know if a negative value can be used to reduce further, Also tried some code to remove radius but it didn't work. Remove radius for selected tab and also hover on tab.

/* REDUCE HEIGHT OF TABS (VERTICAL TABS) */ .tabbrowser-tab { min-height: var(--tab-min-height) !important; max-height: var(--tab-min-height) !important; }

Hello Mozilla Support Team,

I’m facing an issue where the contact number on my website is not visible when viewed in Firefox, while it displays correctly in other browsers like Chrome, Safari, and Edge.

My business is called Rama Rehab, a Rehabilitation Centre in Delhi, and it's crucial for visitors to see our phone number for inquiries and bookings. The number is embedded in the site header/footer (or contact section), but for some reason, Firefox either hides it or fails to render it correctly.

Website: https://www.ramarehab.com/ What I’ve tried:

Cleared browser cache

Disabled all extensions

Checked in Private Window

Ensured number is not blocked by content settings

Still, the issue persists. Could this be related to content blocking, font issues, CSS rendering, or any privacy-related settings in Firefox?

Please help me understand what might be causing this and how to resolve it.

Thanks in advance, Rama Rehab

setting up new laptop - downloaded Firefox and when trying to sign in have forgotten password. Entered the code emailed to me but wants 32 character account recovery key - don't know where to get that.

I know this is probably not possible, but thought I'd ask.

My example would be my pinned email tab. Is there some way to create immediate access with a shortcut, rather that a bookmark, or having to navigate to the beginning of the tab session?

https://www.mlb.com/gameday/braves-vs-nationals/2025/09/17/776286/live

this site at mlb.com or any site showing a live game eventually freezes up and cannot be closed normally. task manager or re-boot is only way out, starting over with a new instance of firefox after ending all firefoxes.

this has been happening just this past few days, after firefox updated to 143.0 on windows 11 using defender, no other screwed up security software.

firefox needs to fix this, it is not likely anything with the site but rather with firefox latest update, as this has always worked before on this same computer.

Dennis Coleman

After the most recent update on the 17/09 my search bar is permanently stuck blue (screenshot attached). Any idea how to revert this back to the grey it was before.

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

I seem to have installed the YouTube webapp on Firefox when I clicked 'add tab to taskbar' that's new in 143. It shows up as recently added program on Windows. When I go to find the origin it leads to Firefox.exe. I can't find a way to uninstall through the browser or on Windows. Does anyone know how?

I was installing the latest vwersion and the all of my pages disappeared , plus the is not even an app to get in. Please help ... everything was on Firefox, even my bank account and email.

Suddenly today I can not open "You Tube" and I have no Idea why. I have not changed any settings since last evening when it worked fine and have tried to access it, unsuccessfully, in several different ways..

I use Comcast e-mail. I can't print anything! But I have Mozilla as my server (?) browser (?) and can't get a letter to print out. I really want to access a Notepad or a Word Program to have a BLANK PAGE to write a letter to a doctor or some other person in a professional manner! Word used to come with Windows! I had to install Windows 11, but I don't like "Bing" and so I have Mozilla, which I like much better. Windows 11 is in the background! Sorry, this is confusing, moreso to ME!!!!! When I try to print a letter, I've been using the Comcast e-mail account, but anything I try to print gets "compromised" and causes overlays and no way to print out a letter!!!! I just spent $46 for a new black printer cartridge! And I need to type a letter to my doctor! Please give me some help and tell me how to install a FREE blank page. I do NOT need help writing. I like spell-check, but I am quite proficient at composing a letter. I just can't PRINT the darn thing! Thank you.