تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Bookmarks Suddenly disappeared!!

more options

What a tragedy!

My notebook just crashed! But being an IT person, I was completely confident that everything being in the cloud! I have nothing to worry about! That was right except for Firefox! I logged in to my account turned on sync Password came back, my containers also came back! But bookmarks completely disappeared! NOTHING ABSOLUTELY NOTHING!!

I tried profile thing there was 2 profiles in the new installations! None have any bookmarks what a mess!! How did Firefox fail so miserably in such a basic thing! I'm speechless!

And what made things worse that there is absolutely no way to contact anyone at Firefox to ask, or at least to express how outragous and incompetent is not being able to retrieve bookmarks on a synced account! This stupid local or different installation concept!! Oh my god who came with such stupid idea! And why its only for bookmarks!

I'm sure there should be away, as my bookmarks also disappeared from all other devices mobile and desktops alltogether!!

Are there any smart solution for such very stupid premetive problem! As my bookmarks literally in hundreds!

What a tragedy! My notebook just crashed! But being an IT person, I was completely confident that everything being in the cloud! I have nothing to worry about! That was right except for Firefox! I logged in to my account turned on sync Password came back, my containers also came back! But bookmarks completely disappeared! NOTHING ABSOLUTELY NOTHING!! I tried profile thing there was 2 profiles in the new installations! None have any bookmarks what a mess!! How did Firefox fail so miserably in such a basic thing! I'm speechless! And what made things worse that there is absolutely no way to contact anyone at Firefox to ask, or at least to express how outragous and incompetent is not being able to retrieve bookmarks on a synced account! This stupid local or different installation concept!! Oh my god who came with such stupid idea! And why its only for bookmarks! I'm sure there should be away, as my bookmarks also disappeared from all other devices mobile and desktops alltogether!! Are there any smart solution for such very stupid premetive problem! As my bookmarks literally in hundreds!

تمام جوابات (3)

more options

What OS is running on the notebook?

Are you able to save new bookmarks or is bookmarking broken after the crash?

more options

Hello Jscher

My computer was on Windows 10 Home, But I have No access to that Laptop anymore, I just bought a new laptop, downloaded Firefox, accessed my account and synced everything, but Bookmarks didnt come back.

and Yes I can save new bookmarks on the new computer,

more options

Many users have reported that Sync can be mysteriously slow. Now that it has been a couple of days, have any of your bookmarks showed up?