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Since April 9, 6:14 PM CDT, most folders (e.g., Drafts, Templates, Sent) on my primary laptop in my primary POP email account, [edited]@bdcusa.com, have disappeared; and ALL SUBfolders in my Inbox have disappeared. Over 185,000 emails have vanished overnight!

On my primary laptop, I'm using Thunderbird 149.0.1 (64-bit) on the release update channel, still running 64-bit Windows 10 Professional, and have nothing backed up to the cloud.

Fortunately, on my secondary laptop, I'm using Thunderbird 115.18.0 (32-bit) on the esr update channel, running 32-bit Windows 7 Professional. I say, "fortunately," because ALL folders and emails are still there, so I know they haven't been vaporized!

How do I return all folders and emails for this email account to visibility and access on my primary laptop? Detailed directions appreciated.

So I have Thunderbird set to autosave every 5 mins.

I was drafting an email, where I had written quite a lot of text (as a reply) and for some reason my text went missing and there was no undo in edits

So I quit and went to drafts, nothing there.

I checked and autosave is on for 5 mins.

hit reply again. typed in some text, set a timer for 12 mins, quit.

Again, no save.

So why is "Auto Save ever " x mins not working?

I have tried using both a zip and unzip folders along with a backup folder for moving an export of the calendar. I export file is larger than 2GB and i find no way to make it smaller. or i can not find a way to export a pure csv file. All the above fails on import. please advise

Hello

I have used K9 mailer for perhaps 5 years quite happily - this is my first question please.

In general I use "unified inbox" and sort the messages by "Date". This shows almost all messages sorted by the date/time they were sent, which is what I want. I often turn my tablet off for hours or days and then back on, so arrival time is delayed, but date/time sent is not.

My ReoLink cameras are configured to email me images under certain conditions. these messages always sort to the top, even though they were dated some time back. For example I turned on my tablet today (Monday) for the first time since Saturday, and received much mail. the ReoLink messages sorted right at the top. If I look at "show headers", at the end of the "received" field, it shows the correct original date of saturday morning. but the date/time at the far right of the "unified inbox" display shows the time at which I turned the tablet on and the message was received - only for this message, not for any others.

I am suspecting this may be a reolink problem, but not exactly sure what to tell them.

thanks for the help

Ben

Email older than several weeks in mail subfolders is blank in Thunderbird and looks like binary within buffer D:\WORKSPACE\Computer Tech\Config & Buffers\Thunderbird Stuff\Profiles\dq1ljd8g.default\Mail\Inbox Archive I assume that the mail resembling binary has been compacted, but it appears that Thunderbird cannot un-compact the messages. Need some help, please.

I have Thunderbird on Windows 11. I have been using Local folders for a long time without any problems. I now find that if I try to delete subfolders in Local folders, they reappear as if they had not been deleted. This applies to any mails I have received since 28th January 2026. Could this be associated with a windows update?

I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?

On both my accounts "Sent" has popped up twice and on bjornla1bn@gmail.com I have been blessed with two "Spam" files. This is most annoying causing trouble. How can I correct this without loosing data?

I am using Thunderbird 140.10.0esr (64-bit) (latest) and for some time I have had a lot of trouble with it moving folders out of alphabetical order (but not all folders) and when I tried to move them where they belong it complains. Then today it can not find several folders. I can not even see the *.msf files and yet the utility "EVERYTHING" says the msf files are in the default directory where they belong but they are not visible from Windows 10 explorer and Thunderbird is not telling me that all folders are empty (including inbox). How do I repair Thunderbird? HELP!!!!!

When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. Search can't locate it. Moving using the menus also doesn't work most of the time.

Version 140.9.1esr (64-bit)