Форум спільноти Thunderbird

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down to get to it.

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works without problem, the other shows me "Command Error 12". After searching for a solution on the forum, I understand that none of the suggestions work. The error repeats. What can it be and is there a way to fix this error?

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

To: Thunderbird Development & Support Team Subject: Gmail Account Wizard incorrectly configures SMTP, causing OAuth2 window completion failure

Dear Thunderbird Team,

I am writing to politely report a critical bug we recently identified during the automated account creation process for a Google Mail (Gmail) account. The bug prevents the Google OAuth2 authentication window from closing and ultimately halts the account setup process.

Environment Context Account Type: IMAP/SMTP (Gmail) Authentification: OAuth2 Description of the Issue When using the Thunderbird Account Setup Wizard to connect a new @gmail.com email address, the wizard automatically pulls configuration data for Google services. However, the configuration pulled for the outgoing server (SMTP) is consistently corrupted.

Specifically, the following variables are written to the prefs.js file:

IMAP Configuration: Generates correctly as imap.gmail.com with authMethod: 10 (OAuth2). SMTP Configuration: Incorrectly generates the hostname as literally ".gmail.com" (missing the "smtp" prefix) and assigns authMethod: 0 (None) instead of 10 (OAuth2). (e.g., user_pref("mail.smtpserver.smtpX.hostname", ".gmail.com");) Symptoms and Behavior OAuth2 Window Hang: Because the SMTP server address is malformed (.gmail.com) and cannot be resolved, when the user successfully authenticates in the Google OAuth2 pop-up and grants all permissions, Thunderbird attempts to finalize the setup against the non-existent SMTP gateway. This silent background failure results in the OAuth2 pop-up window spinning/hanging indefinitely with the message "Waiting for authorization". It never closes. UI Blank Dropdown Bug: If the user forces the wizard closed and attempts to view the new IMAP profile in Account Settings -> Server Settings, the "Authentication Method" dropdown is entirely blank (no text, no selectable options). This occurs because the crashing wizard also fails to inject user_pref("mail.server.serverX.is_gmail", true); into prefs.js. Without the is_gmail flag, the legacy UI is unable to map the internal authMethod: 10 integer to the "OAuth2" string in the dropdown menu. Working Solution / Workaround Used The issue is definitively tied to the automated wizard's database fetch/parsing mechanism. We were able to completely bypass this bug by closing Thunderbird and manually injecting the pristine configuration directly into the core prefs.js file:

Fixing the SMTP hostname to smtp.gmail.com. Setting mail.smtpserver.smtpX.authMethod to 10. Supplying user_pref("mail.server.serverX.is_gmail", true); to fix the UI rendering. Defining proper directory and directory-rel paths for the storeContractID. Upon restarting Thunderbird with the manual internal configuration applied, the OAuth2 pop-up window appeared on the first sync, processed the Google token instantly, and closed successfully without any hangs.

Conclusion Please investigate the ISP auto-configuration database logic that is currently generating .gmail.com as the SMTP hostname. This flaw breaks the entire OAuth2 token routing mechanism and creates a highly confusing infinite loop for everyday users trying to add their Google accounts.

Thank you for your hard work and for keeping Thunderbird an incredible email client!

Best regards.

2 inbox accounts appeared on my email program after an unplanned windows 11 upgrade when I was adding a new SSD on my laptop.

My original inbox was fwmc@nacs.net. The new addition is fwmc@nacs.net(IMAP) (that is the way it is displayed on my screen)

There are some duplicate emails in the 2 inboxes but also some unique emails in each box.

How can I get back to 1 inbox?

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords in Thunderbird to the app-specific one and confirmed that both ends accept cookies. The SMTP server is mail.gmx.com, port 465. Connection security is SST/TLS. The IMAP email is IMAP.gmx.com. The problem is that Thunderbird does not change Authentication Method to OAuth2. When it queries GMX it always times out or is refused. What am I missing or needs to be changed?

I have tried over and over again to add a gmail account to Thunderbird, it was there before but stopped working so I deleted it and tried to readd it but now I get an error when adding it that is it the wrong email address or password which is not the case, as I just added it to Outlook and it worked perfectly.

Any ideas?

My windows 10 Desktop C drive failed, this has been replaced and I am trying to re-install Thunderbird but I can't complete the install due to the error message shown above in my question. Please advise.

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé, it's writed that there is a problem of "mot de passe" or address or "identifiant". At this part, for the others addresses, thunderbird add a linguee "identifiant" and I add a name, and after, it's OK.. But, for this address, there is no linguee "identifiant", and that don't work. I don't speak well english, I'm french, sorry. Thank you for helping me to put my address in thunderbird. Stéphanie

I am trying to set up Thunderbird. There are questions I don't understand pertaining to such phrases as IPOP and whether I am using a server or not . I am using Linux mint.

I tried to create a new account on Thunderbird with the settings that I joined, but I always have this error message : "Authentication error. Unable to log in at server. Probably wrong configuration, username or password." Is there anything I can do in the settings, or it's just impossible ?

Thank you !

I have two successful emails running in Thunderbird Email, on my MacBook Pro, macOS Tahoe 26.3.1; however, a third one fails to get registered. The error message says unable to access server, " which may be due to username or password. I have checked several times to make sure I am entering the correct email and password. Still no luck, and my email service provider, "Rogers Together With Shaw," says that everything is on their side, is correct, as I can access my Webmail they have, which they assure me goes via the Internet, like any other email app out there, meaning the problem resides with Mozilla Thunderbird. Ask them. I am now asking. Looking forward to a meaningful reply.

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks