Форум спільноти Firefox

Previously when you click the ADD ON button a list of extension icons appeared but not if you click ADD ON button a theme tab pops up Now I can not use the extension I want to use eg for video download I could click the downloader icon and the video would start downloading. Now as the list is gone how do you use the down load ext if the icons are not listed. It is now a useless browser as I could not use the extension Even a simple eraser history icon is not there so I had to go to settings to clear data Very inconvenient Before you click the eraser button and history is cleared by 1 click Please restore ADD ON list button to make the browser more convenient as b4. After the recent update all the features are not visible

Dear Firefox China Team, After reinstalling Windows on 2025-07-22 and installing I signed in with the same Firefox Account (this one). Unfortunately: • No bookmarks, passwords, history or extensions were restored. • I believe “Sync” was enabled before the reinstall with all data types selected. • The UI only shows “Syncing…” but no data appears. Please help:

   Check whether any sync data exists for this UID.
   • If yes, explain why it is not downloading and provide recovery steps.
   • If no, supply official evidence (e.g., server-side log) showing zero data.
   If my data (bookmarks, logins.json/key4.db, form history, add-ons) is on your servers, kindly export it to me in an encrypted archive or provide a temporary secure download link.
   Advise how to prevent this “appears-to-be-synced but actually not” scenario in the future (mandatory manual backup, verification methods, etc.).

Troubleshooting already done: – Confirmed same account, same email. – Reset services.sync.* prefs to default. – Manually triggered sync; about:sync-log shows no error codes. – Created a fresh profile; still empty. Please reply at your earliest convenience so I can continue using Firefox with confidence. I am ready to provide Sync ID or any logs you need. Best regards,

Cannot access <https://www.blacks.co.uk/> or any other outdoors website such as Millets ot Go Outdoors. Been going on for a long time now with error message:

"Sorry, we're unable to process your request.

Please try again. If this issue persists, contact us with the following error code:

Error Code: 635955452029"