• Вирішено

I logged into Firefox, I lost all my bookmarks, passwords, and browsing history.

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed… (читати далі)

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

Запитання від catalysterkim 4 місяці тому

Відповідь від Paul 4 місяці тому

  • Вирішено

Viewing details of a bug

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/ There appears to be more details in https://bugzilla.… (читати далі)

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

Запитання від natalkalyu 2 тижні тому

Відповідь від Denys 2 тижні тому

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how do I access an email sent to my relay address

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site? … (читати далі)

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site?

Запитання від Mount Jeez 1 день тому

Відповідь від TyDraniu 1 день тому

  • Вирішено

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (читати далі)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Запитання від pivotgage01 5 місяців тому

Відповідь від pivotgage01 5 місяців тому

  • Вирішено

Stop default search engine from changing to Google and restore Firefox

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Goog… (читати далі)

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Google from hijacking my searches. I want to get rid of it.

Запитання від Deadline 3 дні тому

Відповідь від James 2 дні тому

  • Вирішено

How can two icons, the 'add to taskbar' icon and the 'picture in a picture' icon, be removed from the address bar?

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Ma… (читати далі)

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Manager is a better option, which has performed excellently without issues.

Additionally, a free VPN (Proton) was briefly used from the Firefox browser without installation, but after finding it complicated to set up, it was deleted. A few hours later, I noticed the two icons as the windows were misbehaving and they are causing a slowdown in the PC's performance. They do not seem to be add-ons or extensions.

How do I remove the icons and return to the previous performance?

Запитання від PhilG 5 місяців тому

Відповідь від Agent virtuel 5 місяців тому

  • Вирішено

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (читати далі)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

Запитання від paulsherriff214 2 дні тому

Відповідь від Konstantina Papadea 2 дні тому

  • Вирішено

No emojis display in Firefox.

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁️), the browser i… (читати далі)

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁️), the browser instead displays empty space. Websites such as twitter and discord, which use their own artwork for emoji, are unaffected. This has negatively affected my browsing experience.

For illustrative purposes, I will add a series of emoji and include a screenshot of how they are displayed: (😀🙁😡💀). Other characters still display correctly: (β❖♞䷲⎈𐘢𓀺இ). My computer otherwise displays emoji correctly. The issue persists after disabling extensions, and has persisted between computer restarts.

I am using Firefox version 147.0.4 (aarch64) on a Macbook Air running macOS Sequoia 15.5.

Запитання від second 1 тиждень тому

Відповідь від second 1 тиждень тому

  • Вирішено

How do I turn off the AI assistant with Firefox? Thank you.

Firefox suddenly has an AI assistant that pops up on a tool bar on the left side of the screen with a green dot beside it. I want to turn this off and make it disappear, … (читати далі)

Firefox suddenly has an AI assistant that pops up on a tool bar on the left side of the screen with a green dot beside it. I want to turn this off and make it disappear, if possible. Please tell me how to do that.

Запитання від theresabrown 2 дні тому

Відповідь від TyDraniu 2 дні тому

  • Вирішено

How to disable various Firefox popup suggestions or usage hints

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I s… (читати далі)

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I start Firefox. There are other hints like the attached that appear from time to time.

This doesn't appear to be a bug. During a recent Firefox update, I believe I either checked a box to show me these hints or I failed to uncheck the appropriate box. I haven't figured out how to discontinue these hints (via Internet search, Firefox support search, or me poking around in Firefox settings).

I'm running desktop Firefox on Windows 11 Home, version 10.0.26200 build 26200.

Thanks.

Запитання від mc.deaver 2 дні тому

Відповідь від mc.deaver 2 дні тому

  • Вирішено

Currently I cant accesse ChatGpt with this " Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (читати далі)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Запитання від Fitsum Fekadu Abebe 2 дні тому

Відповідь від TyDraniu 2 дні тому

  • Вирішено

i couldn't access my openai account on firefox as it says "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (читати далі)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… this is what it says when i try to access

Запитання від trueselfby 2 дні тому

Відповідь від trueselfby 2 дні тому

  • Вирішено

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (читати далі)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Запитання від Claudia MacLeod 3 дні тому

Відповідь від Claudia MacLeod 2 дні тому

  • Вирішено

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (читати далі)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Запитання від computerlady29048 2 тижні тому

Відповідь від Denys 2 тижні тому

  • Вирішено

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (читати далі)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Запитання від tony.wilkinson 3 дні тому

Відповідь від Denys 2 дні тому

  • Вирішено

How to get rid of the hp-search bookmark ?

When opening a new window, I get this https://hp-search.com/?path=firefox/newtab&u=7548f4ddec01b2d6&subid=11119&channel=default … (читати далі)

Запитання від Holy 5 днів тому

Відповідь від smile3 5 днів тому

  • Вирішено

I can't click the URL field, neither the shield icon nor any icon next to it

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it w… (читати далі)

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

Запитання від mw Omotecho 5 днів тому

Відповідь від mw Omotecho 3 дні тому

  • Вирішено

I WOULD LIKE TO SPEAK WITH A TECHNITION

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA W… (читати далі)

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

Запитання від helpneeded 4 дні тому

Відповідь від Denys 3 дні тому