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Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

Thunderbird Android v8.2 / Pixel 6a / Android 15 (Feb 2025 security update)

IMAP Push in use for Inboxes only on 3 mail accounts (2 Comcast; 1 Gmail)

  - Enable Push: "on"
  - Enable sync: "off" (for Inboxes; on for all other mail folders)

Installed TB in November 2024 and experienced no problems until recently. Beginning in early February 2025, inbox push/update stops working every ~24 hours. If I go to Android settings and force stop TB, clear cache, then restart TB, Inboxes immediately sync with servers and again function fine for approximately 24 hours (not exactly).

Using TB for 3 e-mail accounts. Only the 3 Inboxes have push enabled (and sync disabled). All other mail folders on each account set to sync every 60 minutes. This configuration was set up on initial installation and worked without issue until recently. The only system modification made in this timeframe was installing the February 2025 Android security update.

Anyone else experiencing similar issues? Any suggestions?

Thank you.

Hello I have Privacy Badger, NoScript, UBlock and Duckduckgo Privacy Essentials, all of which are functional as soon as I install them. I also have Ghostery which demands that I click on it to activate it. Ghostery has had a reputation of reverting settings to default after you have changed the settings to your preference. I reported this to you before and they gave the semblance of acquiescing to your safety standards. What information are they now collecting by asking me to click to activate?

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10

Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

Close all tabs doesn’t work, it just opens a tab and freezes until I quit the app and all the tabs are still there. I know this has been reported on github, but it’s still running on my iPhone 13 mini and has been for months. I’m currently on iOS 18.3.1, Firefox is fully updated to the latest version as well.

Hi there I am not getting my emails and a dialog box appears and asks me to sign in when proceed with my user and password that is correct it does not connect to the server and now it doesn't even give me the option it just says thunderbird connection to server has timed out. Can someone help me with this problem please.

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would take me days. It is impractical. I want to whitelist the domain name which is concentrix.com. I want to ensure that all emails coming from that domain name land on the inbox folder. How can I do that on TB?

When I open my iMac desk top using Firefox I don't see my msn.com page. Instead I see an apple screen with all my bookmarks listed again at the top of the screen shaking. Please help me. Thank you.

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Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

I am setting up Thunderbird for the first time. Do I need to have Mozilla and Firefox set up first or is that irrelevant? I keep getting "unable to log in" messages and cannot go any further in the Thunderbird set up.

After installing the Windows Thunderbid update, it downloads a gmail message about one per hour. Please help what could be the cause. Windows 10, wersja 21H2 i 22H2 64 Thunderbird 128.7.1esr (32 bity)

I cannot see any folders, and consequently any e-mails, in any of my email accounts. All I get when I log in are the mail accounts that I have. If I try to open a sub folder in that account, e.g. Inbox, I am told that it already exists. I cannot expand the account to view the emails that I have.

How to fix this issue.

P.S. it is no good sending me an e-mail as I won't be able to see it. You can try an alternate email mick.esdivers@gmail.com

I cannot demonstrate the AI receptionist on your browser. It works on Safari. I wonder if there is something I have locked down, that is preventing it from functioning. I need help.