There is no way to unsubscribe from Mozilla emails or newsletters
After signing up for an account I am getting bombarded by emails from Mozilla. I follow the links for "unsubscribe" and "manage your communication preferences" within each email, as well as going through "Manage Account" from the Firefox browser. All paths lead to: https://www.mozilla.org/en-US/newsletter/existing/ Which says: Something is amiss with our system, sorry! Please try again later. This has been the case now for over a week, so I assume it's not the system. I have tried multiple browsers, I always get the same message.
After signing up for an account I am getting bombarded by emails from Mozilla.
I follow the links for "unsubscribe" and "manage your communication preferences" within each email, as well as going through "Manage Account" from the Firefox browser.
All paths lead to: https://www.mozilla.org/en-US/newsletter/existing/
Which says:
Something is amiss with our system, sorry! Please try again later.
This has been the case now for over a week, so I assume it's not the system.
I have tried multiple browsers, I always get the same message.
Усі відповіді (2)
Evidently you get 5, then they stop.
Could you try again as I've received a message that this is fixed by the Fx Account team.
Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.