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Firefox will not open at all on macbook pro and then crashes mac entirely.

  • 1 відповідь
  • 3 мають цю проблему
  • 3 перегляди
  • Остання відповідь від Jon Gregory

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My firefox wont open when I've clicked the icon, though there is a little blue light underneath it. I've installed and re-installed it and still not working. When I do click the icon in the dock my entire macbook freezes and I have to manually restart it. I'm afraid my knowledge of stuff like this is exceedingly limited, I've read through numerous problem solving posts but I just don't understand the instructions others have given. This has previously happened to my firefox and i renamed the .exe(?) file and that made it work but I can't remember how I did it/can't find the post that helped me. I'm sorry to be so basic but I don't know anymore and want my browser working again!

My firefox wont open when I've clicked the icon, though there is a little blue light underneath it. I've installed and re-installed it and still not working. When I do click the icon in the dock my entire macbook freezes and I have to manually restart it. I'm afraid my knowledge of stuff like this is exceedingly limited, I've read through numerous problem solving posts but I just don't understand the instructions others have given. This has previously happened to my firefox and i renamed the .exe(?) file and that made it work but I can't remember how I did it/can't find the post that helped me. I'm sorry to be so basic but I don't know anymore and want my browser working again!

Обране рішення

You won't want Firefox to be a .exe file, thats for windows. Make sure its extension is .app. You can do this by going to Finder>Applications>Firefox>the right click and click the "Get Info" button. Then, about halfway down will be the file name with the extension. Change it to Firefox.app if it is not already like that.

Also, you can check out this support article if this doesn't help.

Have a great day!!

Jon

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Вибране рішення

You won't want Firefox to be a .exe file, thats for windows. Make sure its extension is .app. You can do this by going to Finder>Applications>Firefox>the right click and click the "Get Info" button. Then, about halfway down will be the file name with the extension. Change it to Firefox.app if it is not already like that.

Also, you can check out this support article if this doesn't help.

Have a great day!!

Jon