Hi Raiyad Raad,

I'm sorry to hear that you're having issues when connecting your Firefox OS device to the PC, after updating it from v1.3 to v2.0.

Please ensure that USB Storage and Media Storage are activated.

If you are still having issues after activating USB storage and restarting your device, please write back to us with the following information:

• What is the model of your phone?
• What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
• Please describe the steps you took to update your device.
• Please provide the exact steps to reproduce the issue you are encountering.
• How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.

- Ralph

just to add, there is a market place app called pc sync, which allows adding, deleting of files on the phone from a firefox browser through wifi.

Ralph Daub said

Hi Raiyad Raad, I'm sorry to hear that you're having issues when connecting your Firefox OS device to the PC, after updating it from v1.3 to v2.0. Please ensure that USB Storage and Media Storage are activated. If you are still having issues after activating USB storage and restarting your device, please write back to us with the following information:

• What is the model of your phone?
• What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
• Please describe the steps you took to update your device.
• Please provide the exact steps to reproduce the issue you are encountering.
• How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior. - Ralph

I've activated the USB storage and media on the phone. But still it's not working. I'm using T2mobile Flame and my OS version is 2.0. Build ID: 20141016183911

I've written a blog about how I updated it here: http://raiyadraad.blogspot.com/2015/02/how-to-update-firefox-os-13-to-20-with.html

I'm having this problem after updating to firefox OS 2.0

crislevin said

just to add, there is a market place app called pc sync, which allows adding, deleting of files on the phone from a firefox browser through wifi.

I've installed the app but it cannot find my memory card.

if your microSD card cannot recognized, maybe something is wrong with the OS.

I manually updated my ZTE OPEN C from 1.3 to 2.1, it wouldn't recognize SD card neither. I had to flash back 1.3, then re-flashed 2.1 and it works fine.