Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

how to install firefox, when trying says previous version detected must reboot. Stuck in infinite loop

  • 1 yanıt
  • 22 kişi bu sorunu yaşıyor
  • 10 gösterim
  • Son yanıtı yazan: cdnviking

tnrealst8
tnrealst8
more options

Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

Tüm Yanıtlar (1)

cdnviking
cdnviking
more options

I succeeded in installing Firefox after getting this message.

I went to add/remove programs to verify that Firefox wasn't on the list, then I went to the program files directory and deleted the Mozilla/Firefox directory that was left over from the uninstall.

I attempted to reinstall Firefox and, voila, it installed with no issues.

I know it can be dangerous to delete a program directory, but if you have properly uninstalled the program itself and it isn't in the add/remove list (but still exists in the program directory), deleting the parent directory for the program should affect system performance.

I have done this dozens of times over the years and never had a problem (I have NEVER deleted a system directory though. That would be a BAD idea).

I hope this helps.

/CDNVIKING