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import everything from outlook 2003 fails for thunderbird 38.2.0 in windows 10

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vincebowker
vincebowker
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tools 

import 
 import everything
  next
   import settings and mail folders
    import options, account settings, address book, filters and other data from:

next button is grayed out and there are no options to select from

instead of doing everything, attempting to do individual options does show something in the list of options but after choosing outlook from the list of options it still does nothing

this used to work in older versions of Thunderbird i have mozbackup files from what was created in older versions

tools import import everything next import settings and mail folders import options, account settings, address book, filters and other data from: next button is grayed out and there are no options to select from instead of doing everything, attempting to do individual options does show something in the list of options but after choosing outlook from the list of options it still does nothing this used to work in older versions of Thunderbird i have mozbackup files from what was created in older versions

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christ1
christ1
  • Top 25 Contributor
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Import from Outlook is broken in Thunderbird 38 and therefore disabled for the time being. Reading the release notes usually helps before updating to a new version. https://www.mozilla.org/en-US/thunderbird/38.0.1/releasenotes/

You could downgrade to Thunderbird 31.8.0, do the import, and then upgrade again. Older versions are available at https://archive.mozilla.org/pub/mozilla.org/thunderbird/releases/31.8.0/

Make sure to always have a profile backup, so you can go back in case something goes wrong. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring