Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can Not Successfull Add AOL Email Account Using "Account Actions"

robert_aparicio
robert_aparicio
more options

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back but I now get "unable to login at the server" message. I know my password is correct because I am able to login to Aol using the web interface. Thunderbird is able to find other settings such as

For Incoming server: Protocol: POP3 Hostname: Left blank for confidentiality) Port: 995 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

For Outgoing server Hostname: SMTP.verizon.net Port: 465 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

Was there a change in the latest release of Thunderbird 95.1.0 on 1/13/21 that could be causing this problem? Any other thoughts on what could be causing the issue?

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back but I now get "unable to login at the server" message. I know my password is correct because I am able to login to Aol using the web interface. Thunderbird is able to find other settings such as For Incoming server: Protocol: POP3 Hostname: Left blank for confidentiality) Port: 995 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name For Outgoing server Hostname: SMTP.verizon.net Port: 465 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name Was there a change in the latest release of Thunderbird 95.1.0 on 1/13/21 that could be causing this problem? Any other thoughts on what could be causing the issue?

Chosen solution

See https://support.mozilla.org/en-US/questions/1365235

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1365235

robert_aparicio
robert_aparicio Question owner
more options

Great support, solution worked great. Thanks!