Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (อ่านเพิ่มเติม)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 3 วันก่อน

Last reply by jscher2000 - Support Volunteer 3 วันก่อน

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (อ่านเพิ่มเติม)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 4 สัปดาห์ก่อน

Last reply by jscher2000 - Support Volunteer 3 วันก่อน

keep getting kicked back to the login credentials page

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone! I'll be on a banking website, and … (อ่านเพิ่มเติม)

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone!

I'll be on a banking website, and when I get back to Firefox from the call 1 minute later, it will greet me with the login credentials page.

If I'm trying to login, and I'm on the 2fa page, and I answer the phone call to get the code, when I get back to Firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

If I'm trying to log in, and I'm on the 2fa page, and I navigate to the email app to get the code, when I get back to firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

The situation forces me to use text messaging for 2fa when using Firefox.

I tried recreating the situation in the Chrome browser, and it doesn't seem to suffer from this problem. I navigate away to the email app, come back to Chrome, and I'm still on the 2fa page.

The situation exists for most banking sites, but is not exclusive to only banking sites, as it occurs on many other types of websites, as well, requiring 2fa logins.

Is there some setting in Firefox that I'm overlooking that causes these websites to default back to their login credentials pages just because I went to another app on the phone for a second?

Asked by steveaaayyy 3 วันก่อน

Last reply by Skgh12 3 วันก่อน

YouTube gets very laggy after a while - best way to restore performance?

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reload… (อ่านเพิ่มเติม)

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reloading the tab does not fix. (I am aware that this is likely a result of one of the extensions I have installed that affects Youtube's behavior, specifically SponsorBlock and Return Youtube Dislike, but I am not willing to uninstall these.) I also know of a "force reload" - pressing ctrl + shift + R instead of just ctrl + R in order to clear the cache or something.

However, whenever Youtube starts getting really slow, I instead like to do something I call "crashing the tab" - I open my system monitor, look for the current most CPU-intensive "Isolated Web Co" process, and end it. This pops up an error message in Firefox that says "Gah - your tab just crashed!" and offering me the option to restore it. After restoring it from this window, the performance is back to normal.

My question is, is this beneficial, or is it functionally identical to a normal force-reload? Is the improvement I see between this method and force-reloading the page just placebo? And if not, is there a simpler way to do it without opening a second program?

Asked by alanwilson772 3 วันก่อน

Last reply by Skgh12 3 วันก่อน

we transfer web site

when I log into wetransfer.com the file transfer box is greyed out and I cant use. It works in Microsoft edge. Cheers, Adam … (อ่านเพิ่มเติม)

when I log into wetransfer.com the file transfer box is greyed out and I cant use. It works in Microsoft edge.

Cheers, Adam

Asked by stan64 3 วันก่อน

Last reply by jonzn4SUSE 3 วันก่อน

Transfer Firefox from Dell Desktop to new HP Laptop?

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with curr… (อ่านเพิ่มเติม)

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

Asked by Richard Perry 4 วันก่อน

Last reply by jonzn4SUSE 3 วันก่อน

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (อ่านเพิ่มเติม)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 เดือนก่อน

Last reply by jonzn4SUSE 3 วันก่อน

sign-in to KP.org

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way t… (อ่านเพิ่มเติม)

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.) I called KP and they said there was nothing wrong with their site. I added the URL to the cookies exception list with no result. I tried to paste the exact URL of the sign-in page into my bit-warden and it said it exceeded the 1000 character limit. I can sign-in on Chrome, but I prefer to use Firefox. any ideas?

Asked by awc_pdx 3 วันก่อน

Last reply by jscher2000 - Support Volunteer 3 วันก่อน

Create playlist for use with VLC

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I … (อ่านเพิ่มเติม)

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I apologize.)

Asked by crogerblair1 4 วันก่อน

Last reply by Agent virtuel 4 วันก่อน

Accidentally disabled pop ups on site

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions o… (อ่านเพิ่มเติม)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Asked by Hospitalier 3 วันก่อน

Last reply by jscher2000 - Support Volunteer 3 วันก่อน

Restore tabs after factory reset

Help please. I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able… (อ่านเพิ่มเติม)

Help please.

I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able to restore my previously opened tabs (there were a lot, like >100). It appears that all of those tabs still are showing on my mobile version of firefox as 'synced tabs'. Is there a way to pull that sync information from my phone to my laptop? If I press on "synchronise tabs" will the phone receive my laptops current tabs (not what i want), or will it update the laptop (what i do want)?

Thank you.

125.0.3 (64-bit)

Asked by KNAPPO 3 วันก่อน

Last reply by jscher2000 - Support Volunteer 3 วันก่อน

Would it be too much to ask for a simple session restore feature that is indexed to history?

I am always having this problem of losing all of my open tabs. I am sure I am not the only person who has many parallel task running. Then, for whatever reason, the brow… (อ่านเพิ่มเติม)

I am always having this problem of losing all of my open tabs. I am sure I am not the only person who has many parallel task running. Then, for whatever reason, the browser crashes, and in opening the browser, the single "Restore Previous Session" button is the only lifeline back to all of that work.

Would it be too much to ask for a simple session restore feature that is indexed to history? So we could go back to yesterday's session, or last week's, and not lose so much.

This loss of ongoing work happens to me 2-3 times a year, and amounts to untold losses of time, effort, and money.

Asked by mstocker 4 วันก่อน

Last reply by cor-el 3 วันก่อน

Printing

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it sho… (อ่านเพิ่มเติม)

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it showing. I'm Electronically Challenged, Electronically Illiterate, please reply in simple English as I'm living proof that you cannot teach an old dog new tricks! Thank you

Asked by gldnretrvr5012 4 วันก่อน

Last reply by jscher2000 - Support Volunteer 4 วันก่อน

Problem using Google Sheets

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will … (อ่านเพิ่มเติม)

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will go to the bottom and right.

Sorry, I am a Chinese user. Using GOOGLE translation assistance, the semantics cannot be very precise. You can refer to the screen recording,

https://youtu.be/Gox7DGHb8gE

Thanks for the help

Asked by Kulolido 4 วันก่อน

Last reply by jonzn4SUSE 4 วันก่อน

NZ Lotteries Commision aka Lotto NZ

The above New Zealand organization is recommending users to use any other browser than Mozilla Firefox. I have used Firefox for many years on their website and about two … (อ่านเพิ่มเติม)

The above New Zealand organization is recommending users to use any other browser than Mozilla Firefox. I have used Firefox for many years on their website and about two months ago it comes up with a recommendation to use another browser because Mozilla Firefox will no longer work on their NZ woke/local wank website. I contacted them to ask what the problem was and instead of answering the question they just repeated the message to change browser. I'm sure these local idiots are just being lazy/stupid so I'd like Mozilla to stick a rocket up their dumb-asses. As these twats are the local government lotteries commission I cannot partake of their monopoly online as they won't allow my browser. Please can Mozilla/community help? Many thanks for the best browser in the World. Regards, James.

Asked by James McLaren 4 วันก่อน

Last reply by jonzn4SUSE 4 วันก่อน