Trying to subscribe to Mozilla VPN, continually get error "Something went wrong. Please try again later."
When I try to purchase the VPN service, I get up to the screen shown in the attachment, fill in my credit card information (I have tried several cards now), and get the error:
"Something went wrong. Please try again later."
I'm sure I'm entering everything correctly, and I have tried a dozen times over the course of a couple weeks. I want to purchase the service, but I'm not getting enough information about the issue to troubleshoot effectively.
When I try to purchase the VPN service, I get up to the screen shown in the attachment, fill in my credit card information (I have tried several cards now), and get the error:
"Something went wrong. Please try again later."
I'm sure I'm entering everything correctly, and I have tried a dozen times over the course of a couple weeks. I want to purchase the service, but I'm not getting enough information about the issue to troubleshoot effectively.
การตอบกลับทั้งหมด (1)
Can you try disabling any add-ons you have installed? Also, try clearing your cache and cookies.
What country are you located in and what is the state/province and country associated with the credit card?