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Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

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when trying to open Mozilla explorer I am getting crush window

this is the error message :

Crash ID: bp-c620b1c6-4577-49f5-bd49-261882170202

when trying to open Mozilla explorer I am getting crush window this is the error message : Crash ID: bp-c620b1c6-4577-49f5-bd49-261882170202

การตอบกลับทั้งหมด (1)

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hi bennyw, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox