Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird on Win 7 won't login to mail server. Does on Vista

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย user01229325

more options

Migrating machines to Win 7 from Vista. Using Windows Mail on Vista. Installed Thunderbird on Win 7 and did the automatic configuration but it would not connect to the provider (sbcglobal.net email). Did the same install on Vista. It did connect. Ideas?

Migrating machines to Win 7 from Vista. Using Windows Mail on Vista. Installed Thunderbird on Win 7 and did the automatic configuration but it would not connect to the provider (sbcglobal.net email). Did the same install on Vista. It did connect. Ideas?

วิธีแก้ปัญหาที่เลือก

First guess is that the firewall on the win 7 machine is blocking Thunderbird. Make sure it is set to Allow or similar and not Blocked or Auto.

Then compare the settings from the Vista machine and make sure they are correct in Thunderbird.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

First guess is that the firewall on the win 7 machine is blocking Thunderbird. Make sure it is set to Allow or similar and not Blocked or Auto.

Then compare the settings from the Vista machine and make sure they are correct in Thunderbird.

more options

Firewall setting the same on both machines but I opened it up on 7 to allow Thunderbird. No difference. Thunderbird tells me that provider (ATT) reported error in either the password or user name. I have double checked this so am still stumped. Thanks for the suggestion, however.

more options

Further info. Deleted my account and started over. No changes, so far as I know, to the user id or password, but this time it worked. Thanks again

more options

Sounds like a server setting was wrong the first time around.