Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox crashed, & whn re-opened will not restore or open.

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

CPH23
CPH23
more options

Firefox crashed. When I restarted the laptop and opened firefox it it went to the restore page and would not go beyond it. Each time I tried to cancel it said Firefox was not responding. I have uninstalled it and re-installed twice and exactly the same happens.

Firefox crashed. When I restarted the laptop and opened firefox it it went to the restore page and would not go beyond it. Each time I tried to cancel it said Firefox was not responding. I have uninstalled it and re-installed twice and exactly the same happens.

ప్రత్యుత్తరాలన్నీ (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: