My Mozilla account looks inactive, I can't log in, Password reset doesn't work.
I had my Mozilla account, which I used to create Mozilla themes, but now It looks inactive, and I cannot log in. It might be stolen or blocked. It's so disappointed that nobody from Mozilla support was not able to solve the problem. Looks like I lost all my themes, many hours of my work. Shame on Mozilla, because there is no solution. I'm not going to work on themes anymore.
ప్రత్యుత్తరాలన్నీ (2)
If you are referring to addons.mozilla.org hosting site then the support forum for it is at https://discourse.mozilla-community.org/c/add-ons
it used to be at forums.mozilla.org until it was moved.
The old forums.mozilla.org is set to read-only, so you can no longer log in to that site. You should still be able to login to the Add-ons website.
If you have problems with logging on to the account then try to ask advice at the above posted discourse forum site.
You can check for issues caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"