• Archived

Android System UI crashes after a download completes in Firefox for Android.

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox… (மேலும் படிக்க)

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Asked by merelyap 7 மாதங்களுக்கு முன்பு

Last reply by ミヤ 5 மாதங்களுக்கு முன்பு

  • Archived

What are risks of DRM content

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recal… (மேலும் படிக்க)

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recall. Thanks for any UNBIASED INSIGHT YOU CAN PROVIDE.

Asked by jmichaelmiller701 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

keyboard blocks text

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the … (மேலும் படிக்க)

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Asked by andy 8 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

firefox downloading issue

When I download any file in firefox browser then my mobile network auto of and on, this problem after updating firefox V-117. Please fix this issue.

Asked by asgaralam75 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Browsing search results blocked

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode,… (மேலும் படிக்க)

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode, websites and apps such as twitter, Reddit and the obvious others that show "nsfw" tagged content just doesn't show up, it is even happening for movies or TV shows marked 18+ on my search engine unless I'm on incognito. How do I amend this? I've not seen this before at all nor have I changed any settings or ever been logged into a Firefox account. Thanks

Asked by billytucker99 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (மேலும் படிக்க)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 8 மாதங்களுக்கு முன்பு

Last reply by Paul 8 மாதங்களுக்கு முன்பு

  • Archived

can't organize bookmarks. Still...

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke… (மேலும் படிக்க)

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke? So the only option is to move to Opera i guess? Can i move my bookmarks to it on my phone?

Asked by DoneDonedone 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Closed taps reopening on android

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in t… (மேலும் படிக்க)

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in the new session. You end up having to close the same tab multiple times because each time you leave the app and return, the tabs are automatically reopened. Sometimes as many as 2 or 3 previously closed tabs are reopened automatically whenever the app is opened next. I just find this quirk highly annoying and I wonder if there's a fix for this

Asked by kachieco 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Firefox for Android re-opens tabs

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch. Firefox re-opens tabs after the browser is closed. Say I hypothetic… (மேலும் படிக்க)

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch.

Firefox re-opens tabs after the browser is closed. Say I hypothetically open the app to make a Google search, open a few tabs from the results, do some research, then close the most recent 4 tabs and then immediately close the entire app.

Upon my next opening of the app, I'm served the New Tab screen. Tapping the square icon that brings up my list of currently open tabs, reveals that those 4 tabs from my previous session have returned. This has persisted through the last few updates, and I've just been living with it for a month or two. If I close a bunch of tabs at once and then keep browsing, sometimes I'm able to keep some of them dead, but some will come back I think. It's inconsistent and strange.

Any help is appreciated.

Firefox for Android 117.0.1 Android 10 Build number QP1A.190711 Samsung Note 9 N960U1

Asked by galacticboy2009 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

desktop settings keep changing to mobile

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile d… (மேலும் படிக்க)

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile device. I find mobile view is inferior to desktop view and usually has less information that is on the desktop deals I never use it and I'm constantly having to change it back to desktop view when visiting other pages.

I suggest that fire food / Mozilla make the settings option for desktop a user option that is not changeable by websites.

Asked by Tinker 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Delete All saved password on Firefox

Hello, I want to delete all the passwords I have saved on FireFox, I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please sugge… (மேலும் படிக்க)

Hello,

I want to delete all the passwords I have saved on FireFox,

I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please suggest some solution or something by which the entire saved passwords can be deleted at one go.

I have some personal reasons due to which I am requesting you.

It is not even giving the option to delete Saved password.

Asked by TAUFIK 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

How to add Adguard to Firefox

Hi, I'm having trouble installing the Adguard add-on. I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can blo… (மேலும் படிக்க)

Hi,

I'm having trouble installing the Adguard add-on.

I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can block YouTube adds.

I have no idea what I'm doing. It's really confusing and frustrating.

Can you please help?

Best wishes, Andrea

Asked by andreadarley679 7 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 7 மாதங்களுக்கு முன்பு

  • Archived

Tabs load as blank page

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to loa… (மேலும் படிக்க)

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Asked by grey 8 மாதங்களுக்கு முன்பு

Last reply by Paul 8 மாதங்களுக்கு முன்பு

  • Archived

When searching for phone numbers. tapping phone icon doesn't open phone

I don't know what has changed with my phone or the app. I used to be able to tap phone numbers and they would ask to open the phone. Now doesn't do anything.

Asked by Shenanigans12 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

DG shipping

When i enter my in dg shipping websid indose number 17GL6231 they give me reply enter new user id only my indos number

Asked by aamimulhoda 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Can't view tabs in tool bar on Fold 5, Please Help

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a wind… (மேலும் படிக்க)

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a window opens showing me all the tabs still open. I would like to view my tabs the old way...the way it was when I fell in love with Firefox. Is it not possible with fold 5 or am I doing something wrong???

If I open chrome however it does display all tabs in toolbar menu area. I could just use Chrome but as mentioned I would rather stay loyal to Firefox.

Thanks in advance, Mike s

Asked by fst2015 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு

  • Archived

Firefox Account Recovery

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn… (மேலும் படிக்க)

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you

Asked by Douglas Selland 7 மாதங்களுக்கு முன்பு

Last reply by Paul 7 மாதங்களுக்கு முன்பு